Senior Software Developer, Full Stack (Client Experience)

Senior Software Developer, Full Stack (Client Experience)

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well‑being. We’re firm believers that great people don’t settle on: Impact, Community, Growth.

Feel like you can make a difference? Good news, we saved you a seat!

Equal Opportunity & Accessibility

Come as you are. As a proud equal‑opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role. Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to and verify the role on our official careers page.

Your role: Senior Software Developer, Full Stack

The Senior Software Developer, Full Stack joins a dedicated team that translates requirements from a large partner into capabilities built directly into the Dialogue platform. The guiding principle is one codebase: every feature driven by this partnership, whether it touches the embedded mobile experience, member eligibility flows, backend APIs, or web interfaces, ships as part of Dialogue’s core product so it can be maintained, extended, and offered to all current and future clients.

Responsibilities

You will own deliverables across the full development lifecycle, from design collaboration through implementation, testing, and release, spanning both the front end and the back end. The mandate covers new feature development and maintenance of the embedded module as well as codebase health.

Day‑to‑day you will:

• Build and maintain RESTful APIs in Python (FastAPI) that serve the Brownfield SDK and partner‑facing integration endpoints.
• Support the release management of the embedded module, including version control, rebasing to align with the partner’s release cadence and Dialogue updates, and maintaining the compatibility matrix. SDK artifacts (XCFramework and AAR) are built by CircleCI workflows and distributed to the partner. You will work with DevSecOps to keep this pipeline reliable.
• Write and maintain tests across the stack. On the front end, the project has approximately 4,400 unit tests across 483 test suites, plus snapshot tests. On the back end, the team uses FastAPI’s TestClient (ASGI) for integration tests, with dependency injection for mocking auth and tenant context. You will help strengthen test coverage on high‑impact components and backend endpoints.
• Deliver new platform features driven by partner requirements — such as improved pharmacy experiences and in‑app healthcare journeys — while ensuring these features are designed generically enough to become part of Dialogue’s standard offering for all clients.
• Participate in technical design and code review. Write and review technical design documents to align the team on clear solutions. Contribute to the ongoing TypeScript migration on the front end and the Pyramid‑to‑FastAPI migration on the back end to reduce complexity and improve consistency across the platform.
• Operate services in production on AWS EKS (Kubernetes). Backend services are containerized and deployed to Kubernetes clusters provisioned via Terraform. You will monitor service health using Datadog, manage feature rollouts with LaunchDarkly, and participate in incident response.

Qualifications

• Have 5 or more years of professional experience building web and mobile applications across the full stack, with strong proficiency in both front‑end and back‑end development.
• Are proficient in Python and have hands‑on experience with FastAPI or similar async web frameworks (Django, Flask, aio
• Have strong experience with PostgreSQL and SQLAlchemy ORM, including relational modeling, query optimization, and migration management.
• Have worked with cloud infrastructure on AWS, including containerized deployments on Kubernetes (EKS), and infrastructure‑as‑code tools such as Terraform.
• Have a track record of architecting, organizing, and shipping significant software initiatives. You break down work into incremental changes and consistently deliver value across both front‑end and back‑end systems.
• Communicate clearly and effectively with technical and non‑technical colleagues. The role involves close collaboration with DevSecOps, data engineers, QA, product managers, and partner technical teams.
• Experience with CI/CD pipelines (CircleCI), feature flag systems (LaunchDarkly), accessibility standards (WCAG), observability tooling (Datadog), and OAuth 2.0 authentication flows are an asset.

Language Requirements

Please note that as we serve customers across Canada, bilingualism is an asset for this position. You may be required to communicate in French and English.

Benefits

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship

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