Job ID:
Job Title: Software Developer - Intermediate
Location: Toronto, ON (Hybrid)
Duration: 6 Months with Possible Extension of 6 Months
Client: Public Sector
Pay Rate: CAD $60 - $70 per hour
Qualifications
- Mandatory Certifications (both):
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Candidate must provide the email address associated with the certification for verification
- Bachelor’s degree in computer science, IT, Data Science, or related field
- Preferred optional Certification: ServiceNow Certified Implementation Specialist - ITSM
- 5+ years experience with ServiceNow ITSM, request management
- Skilled in designing and developing ServiceNow workflows and forms of varying complexity to support request fulfillment processes.
- Strong understanding of Request Management lifecycle and integration with ITSM modules.
- Proficient in JavaScript, Business Rules, Client Scripts, Glide Record, and Script Includes.
- Experience with ServiceNow Flow Designer, Scheduled Jobs, and Notifications for automation and integration; ability to manage certificate inventory and related ServiceNow flows.
- Proficient in creating dashboards and reports to support operational and strategic decision‑making.
- Adherence to ServiceNow development best practices for scalable and maintainable solutions; strong in ServiceNow workflows, reporting, dashboards, analytics.
- Excellent communication and interpersonal skills with the ability to collaborate effectively across cross‑functional teams and stakeholders.
- Strong analytical and problem‑solving abilities with a keen attention to detail.
- Capable of working independently and managing multiple priorities in a fast‑paced environment.
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