Who We’re Looking For
At ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.
We don’t bring people in to run playbooks. We hire people who want to rewrite them. And in this role, you’ll get to do that, while shaping the future of managed services for our global partners. (That’s what we call our customers.)
What is ScalePad
At ScalePad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day.
Our mission: help MSPs evolve into MVPs (their clients’ most valuable partner). Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion.
Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.
But our purpose goes beyond our software. We’re creating a workplace where curious, growth‑minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs. Together, we’re creating a future where MSPs don’t just keep businesses running, they help them thrive. We believe that when our partners succeed, we all do.
With offices in Vancouver, Toronto, Montreal, and Phoenix and a global‑first mindset. ScalePad has grown into a category leader trusted by 12,000+ partners across 60+ countries. We’ve been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work, to name a few.
About The Role
ScalePad builds the tools that turn managed service providers from reactive support desks into strategic advisors for their clients. The flagship product unifies risk insights, client planning, and service delivery across 12,000+ partners in 60+ countries. You'll be working on the thing that matters most to the business.
This is a full‑stack role in a .NET and React codebase running on AWS. You'll own features end‑to‑end — technical design through deployment through post‑release optimization — not just write code to someone else’s spec. AI tooling is already part of how this team works. You'll be expected to push that further: finding new ways to compress cycles, generate tests, and reduce the drag of repetitive engineering work.
The environment is collaborative but high‑ownership. You'll be in architectural discussions, reviewing peers’ code, and making technical decisions — not waiting for them to be made for you.
What you’ll own
Get ready to go beyond order‑taking. Your strategic responsibilities include:
- Design, build, test, and maintain backend services in .NET (C#), with AI‑assisted development as a default part of your workflow.
- Develop and improve front‑end applications in React.
- Build and maintain cloud‑native infrastructure and services on AWS (EC2, Lambda, RDS, S3, and similar).
- Take full ownership of features from design through deployment and post‑release performance tuning.
- Identify and reduce technical debt and system performance issues before they become blockers.
- Write well‑tested, maintainable code and hold your peers to the same standard through code reviews.
- Contribute to architectural decisions and technical direction for the product.
- Continuously evolve your AI‑augmented development workflows — automated test generation, AI debugging, code generation — and bring what works back to the team.
What we’re looking for
We care about what you can do more than where you’ve done it. However, experience in the following areas will help you hit the ground running in this role:
Must‑Have
- 3+ years of professional software development experience.
- Strong backend experience in .NET (C#).
- Front‑end experience with React.
- Hands‑on AWS experience in production environments.
- Track record of owning features or systems end‑to‑end in a SaaS context.
- Solid understanding of software design principles, testing practices, and version control.
- AI fluency is non‑negotiable . You actively use AI‑powered development tools — copilots, AI‑assisted debugging, automated test generation — as part of how you write and ship code today. Not "interested in exploring." Already doing it.
Nice‑to‑Have
- Experience with microservices or distributed system architectures.
- Hands‑on with Docker and CI/CD pipelines.
- Infrastructure‑as‑Code experience (Terraform, CloudFormation).
- Background in product‑led SaaS environments.
- Experience mentoring junior developers.
Perks
Unlimited AI tokens for development and experimentation : We invest in the tools that help Developers move faster and learn continuously. We empower all developers to work with the AI platforms that make them most effective.
Everyone’s an owner : Share in our success through our Employee Stock Ownership Plan (ESOP) and RRSP matching.
Support for growing families : Parental leave programs are in place to support you and your family when it matters most.
Structured mentorship with builders : Join opt‑in mentorship programs and learn directly from founders and senior leaders who’ve scaled multiple SaaS ventures and spent decades in the MSP industry.
Invest in your growth every year : Access an annual professional development budget to level up your skills, your career, and your impact.
Set yourself up with great tools : Work with brand new, top‑of‑the‑line hardware and equipment so you can do your best work, whether you’re at home or in one of our hubs.
Modern ways of working : Roles at ScalePad are structured as remote or hybrid, with hub locations in Vancouver, Toronto, Montreal, and Phoenix. Specific work models are outlined in each posting.
Support for hybrid life : Receive a monthly stipend to help you create an effective hybrid or remote work environment.
Well‑being and time to recharge : Take care of yourself with 100% employer‑paid benefits.
Before You Apply
This is a full‑time role for those who are eligible to work in Canada. We thank all applicants for taking the time to apply, but only candidates who make it to the next stage will be contacted.
Note on AI Use : ScalePad uses AI technology to support certain administrative aspects of our hiring process, such as transcription, note‑taking, and interview documentation. These tools are strictly used to assist our team and have no influence on candidate evaluation or hiring decisions.
No recruiters, please.
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