Location: Toronto (Flexible). Time type: Full time. Posted: Today. Job requisition id: JR . Be the one building AI-powered experiences where they matter most
At the company, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
The Workforce Engagement Management (WEM) QA Team is looking for an enthusiastic individual that is dedicated to learning and contributing to continued innovation in areas that provide solutions in our testing framework to maintain the quality of our ever-growing cloud-native products. You will have an opportunity to develop high quality automation tests for both our UI and backend microservices. It will be a fast-paced environment that will focus on continuous change, innovation and experimentation.
As a part of the intern momentum in our Canada region, you will be a key member of our team, learning about many aspects of agile testing methodologies and continuous delivery (CD) including design, implementation, testing, bug fixing and test automation. There is no limit to what you can accomplish in the internship.
Responsibilities
- Design and develop high-quality automated tests
- Explore innovative technologies to support continuous improvement
- Sustain quality by demonstrating ownership in your work
- Learning how Gamification can engage employees and ideating test coverage use cases
- Regularly collaborate in person at the Toronto office
Qualifications
- Actively enrolled in Computer Science, Computer Engineering, or related disciplines
- Able to commit to a 12mo Co-op Program
- Show passion within school and/or personal projects
- Self-motivated, pro‑active, dynamic team player with a positive attitude that enjoys collaborating with others
- Willingness to learn and pick up new technologies
- Solid communication skills
- Experience with software engineering in Java (or similar OOP languages)
- Understands that QA is an integral part of development, not an activity at the end of the process.
Technology Stack
- Java, Kotlin, Python, RESTful API, Jenkins, Git, Bitbucket, New Relic, JQL (for JIRA), Confluence, Sumo Logic, Selenium, Playwright, TestNG, Maven, AWS
Compensation
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
Benefits
- AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide.
- A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI era – Build future‑ready skills through mentorship, learning programs, leadership development and education support.
- Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well‑being resources and regionally tailored programs for employees and their families.
- Recognized globally – the company is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at the company.
Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at
Equal Opportunity Employer
the company is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
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