Software Development Engineer (Forward Deployed)

Responsibilities

As a Software Development Engineer, you will join our core engineering team in Salt Lake City to build, enhance, and maintain our cloud-based platform
This role focuses on developing robust, scalable features that directly support the day-to-day operations of legal professionals
You’ll collaborate with product managers, designers, and other engineers to deliver high-quality code that powers critical workflows in a secure and performant environment
This is a full-time role that expects heavy travel (up to 75%)
Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients
Perform onsite visits as needed to install, configure, and troubleshoot deployments
Make real‑time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance
Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions
Provide technical guidance, training, and support during and post‑deployment to maximize adoption and satisfaction
Identify opportunities for improvements and feed insights back to the core engineering team
Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security
Document deployment processes, customizations, and client‑specific configurations

Benefits

Qualifications

Proven track record in software deployment, configuration, and customer‑facing technical roles (e.G., solutions engineering, professional services, or forward‑deployed/support engineering)
Strong communication skills to explain technical concepts to non‑technical stakeholders (e.G., lawyers and firm administrators)
Hands‑on experience with on‑premises and cloud deployments (e.G., AWS, Azure, or hybrid environments)
Strong proficiency in Rust or Node and React for full‑stack development and customization
Ability to write, debug, and modify code in production‑like settings under time constraints
Excellent problem‑solving skills xhfqzwm with a focus on delivering practical, high‑impact solutions quickly
4–5 years of software engineering experience
Experience with SQLite, MySQL, Postgres (or similar embedded databases) for data management in on‑prem setups
Has built customer‑facing AI applications
Bachelor’s degree in Computer Science, Engineering, or equivalent experience
Willingness and ability to travel extensively to client sites nationwide
Passion for creating tools that make a tangible difference in users’ professional lives
Background in building scalable, high‑availability systems
Knowledge of reactive frameworks, microservices architecture, or containerization (e.G., Docker, Kubernetes)
Experience in legal tech, enterprise SaaS, or regulated industries

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