Software Development Engineer, Quality Platform & AI Test Automation

TikTok (San Jose CA, USA) Follow 30 days ago

Premium Full-time Quality Assurance Ticketing QA Test Management Localization

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The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our quality assurance engineering team is responsible for keeping an e-commerce ecosystem stable, secure, and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.
What you'll do:
- Build test platforms, automation frameworks, validation services, and AI-powered tools to improve testing efficiency and release quality.
- Develop AI skills/agents for QA/RD scenarios such as requirement analysis, test case generation, test data generation, log analysis, defect triage, root cause analysis, regression selection, and test reporting.
- Build self-service capabilities that help QA/RD teams execute validation, monitor test results, assess release readiness, and reduce manual testing effort.
- Integrate automation and AI outputs with test management systems, dashboards, ticketing systems, and release processes.
- Partner with QA and RD teams to identify testing pain points and convert them into reusable automation platforms or AI-based solutions.
- Work closely with global QA, RD, product, and business teams across multiple countries/regions to support international e-commerce scenarios, localization needs, and cross-market release quality.

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