Who we’re looking for:
We’re looking for an Engineering Manager to lead delivery within our Brands & Integrations (B&I) team. This role suits someone who combines strong engineering leadership with a practical delivery mindset and real experience applying AI in day-to-day engineering workflows. You’ll work closely with Product and stakeholders across the business to improve how integrations scale, reduce support overhead through smarter automation, and help engineers deliver reliably in a fast‑moving environment.
The challenge:
Scale how we deliver integrations and product capabilities by reducing support overhead and increasing team leverage through automation, improved processes, and practical AI adoption.
Where you’ll work:
This role will be based in Cape Town or Hove , you’ll be part of our global team, collaborating with colleagues and serving customers across the UK, USA, Australia, South Africa, and beyond. Our hybrid approach offers flexibility with regular team connection in our Cape Town or Hove office.
We’re in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can’t grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn – only by working as a team will we reach our goals.
We’re the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India.
Day to day this role will
- Lead delivery across the Brands & Integrals team, ensuring clarity of priorities and reliable execution across integrations and product initiatives
- Partner closely with Product to shape initiatives into clear milestones and delivery plans
- Improve how integrations scale across processors, aggregators, and brand partners through better tooling and repeatable approaches
- Reduce operational and support overhead by introducing automation and improving engineering workflows
- Identify high‑leverage opportunities for AI adoption across delivery, documentation, and support‑related work
- Run lightweight prototypes and experiments to test AI‑enabled solutions before wider rollout
- Coach and support engineers to maintain strong technical standards and sustainable delivery pace
- Translate business priorities into clear engineering sequencing and timelines
- Communicate progress, trade‑offs, and delivery risks clearly to stakeholders
- Collaborate with teams across Engineering, Product, Commercial and Operations to support integration‑led growth
- Support hiring and development of engineers within the team as the function evolves
- Ensure solutions remain secure, scalable, and aligned with platform standards including ISO 27001 practices
What we’re looking for
- Experience leading engineering teams within a scaled software environment or a scale‑up moving into growth phase delivery
- Demonstrated experience applying AI in engineering delivery environments, such as introducing AI workflows, running prototypes, or improving delivery speed and quality through automation
- Strong delivery leadership with the ability to sequence work and maintain momentum across competing priorities
- Confidence working across integration‑heavy technical domains
- Experience partnering closely with Product Managers on roadmap shaping and execution planning
- A collaborative leadership style with strong communication and stakeholder alignment skills
- A pragmatic problem‑solving approach and comfort working with incomplete information
- Experience supporting secure engineering practices aligned with modern application security expectations
- Experience working within PHP (Laravel) and Vue.js (Nuxt.js) environments, with confidence contributing to technical direction in these stacks
- Familiarity with API‑first platforms and integration‑led product environments is helpful
- Fintech experience is beneficial but not required
Benefits
We offer all our employees trust and empower our team to work with flexibility and autonomy. We’re a close‑knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic offices, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits:
- 21 days holiday per annum (plus an additional day for your birthday)
- Retirement Fund (5%)
- Health insurance contribution
- Employee Incentive Scheme
- Hybrid Working
- Top spec equipment including laptop, mouse, keyboard, monitor
- Anniversary gifts
- Monthly breakfasts, drinks, snacks and events
- Team Learning & Development budget
About Tillo
Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug‑and‑go API, powering rewards and incentives for the world’s leading businesses.
Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure.
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.
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