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Engage with customers to deeply understand their use-cases, pain points, and requirements, showcasing empathy and advocating for user-centric software solutions
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Solve complex problems by designing, developing, and delivering using various tools, languages, frameworks, methodologies (like agile) and technologies
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Assess the requirements of the software application or service and determine the most suitable technology stack, integration method, deployment strategy, etc.
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Create high-level software architecture designs that outline the overall structure, components, and interfaces of the application
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Collaborate with cross functional teams like product owners, designers, architects etc.
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Define and implement software test strategy, guidelines, policies and processes in line with organization vision, industry regulations and market best practices.
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Work on continuously improving performance and optimizing the application and implement new technologies to maximize development efficiency
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Familiar with programming practices, such as test-driven development, continuous integration, and continuous delivery
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Support security practices to safeguard user data including encryption and anonymization.
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Create user-friendly and interactive interfaces
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Develop and maintain back-end applications like APIs and microservices using server-side languages
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Evaluate and incorporate emerging technologies and capabilities to deliver their solutions, and are monitoring and participating in solutions for new stack layers, often involving industry collaboration
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Design, develop, and maintain RPA solutions and PEGA PRPC applications.
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Develop attended(RDA) and unattended(RPA) automations using PEGA Robotics (Robot Studio and Robot Manager) of version 22.1.xx
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Participate in requirements gathering, solution design, code reviews, testing, and deployment activities.
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Build and configure case management workflows, business rules, and user interfaces.
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Create and manage Data Pages, Data Transforms, Activities, Flows, and Decision Rules.
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Integrate PEGA applications with external systems using REST, SOAP, databases, and messaging services.
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Ensure adherence to PEGA guardrails, coding standards, and security best practices of Version 25.1.x.
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Hands-on experience with PEGA Robot Studio and Robot Manager(V22.1.xx).
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Development of Attended and Unattended Automations.
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Strong knowledge of PEGA PRPC architecture and framework(V25.1.x).
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Experience with Case Management, Workflow Design, and Business Process Management (BPM).
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Expertise in Data Pages, Data Transforms, Activities, Flows, and Integrations.
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Strong knowledge of SQL, C#, JSON, and Web Services.
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Ability to analyze business requirements and translate them into technical solutions.
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A software engineer who should support Mainframe COBOL application production support and maintenance activities.
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Proven experience in Production Support and Development environments
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Strong analytical and problem-solving skills with the ability to troubleshoot complex issues
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Good communication and stakeholder management skills