Overview

PCCW Global is a leading international communications service provider, delivering state-of-the-art mobility, voice, and data solutions to multinational enterprises, telecommunications partners, and cloud/application service providers.

With an extensive network spanning over 3,000 cities in 160+ countries across 5 continents, our global reach, combined with localized expertise, ensures best-in-class connections across Africa, the Americas, Asia Pacific, Europe, and the Middle East.

The Role: Software Engineer

We are seeking a driven Software Engineer to join our Network Automation team. This team is focused on automating our network infrastructure—specifically, writing code to automate network configuration changes.

Reporting to the Technical Lead Engineer, you will join a team of expert Python engineers, designing and implementing automation solutions that directly impact our customer-facing network operations.

We leverage Python within a container-based microservices architecture, deployed in Kubernetes using a robust CI/CD pipeline. You will be responsible for developing new software features, enhancing existing services, and driving improvements in performance and scaling, working closely with both internal and external engineering teams.

Responsibilities

  • Software Development: Estimate timelines for new features and implement them with high-quality code.
  • Software Development: Develop a clear, communicated design strategy for all software implementations.
  • Software Development: Take full ownership of the project through deployment and subsequent operation in production.
  • Software Development: Based on the requirements and constraints, develop cost-effective solutions utilizing your skills and expertise.
  • Operational Excellence: Collaborate across teams to ensure code is deployed in a maintainable and scalable manner, with all potential failure conditions monitored and addressed.
  • Operational Excellence: Proactively conduct regular systems analysis and recommend necessary changes to policies and procedures.
  • Operational Excellence: Work across teams to implement new customer-facing features for network configuration management.
  • Maintenance & Quality: Investigate and fix defects to maintain existing services and applications.
  • Maintenance & Quality: Adhere to team standards for code style and version-control practices.
  • Maintenance & Quality: Provide helpful, accurate, and supportive code reviews to peers.
  • Maintenance & Quality: Support and develop other team members through advice, coaching, and educational opportunities.
  • Required Skills and Experience: We are looking for a self-motivated individual who excels at solving complex technical problems with creative engineering solutions.

Qualifications

You Are:

  • Flexible, change-resilient, and focused on delivery with a 'can-do' approach.
  • A natural collaborator who works effectively with colleagues from diverse disciplines.
  • Committed to quality, innovation, and continuous improvement.
  • Passionate about software development and comfortable in a fast-paced, challenging environment.
  • Comfortable making informed decisions quickly and taking ownership of large-scale services and applications.

You Have:

  • Commercial software development experience with a minimum of 2 years of using Python programming language.
  • A solid understanding of REST APIs, microservice architecture, Docker containers, and Kubernetes.
  • Experience with:
    • relational databases, including PostgreSQL.
    • designing concurrent and distributed systems.
    • working in an agile team environment.
    • Understanding of the full software development lifecycle.

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