Company Description
Arch Global Services (Philippines) Inc. is a proud member of the Arch Capital Group LLC (www.archgroup.com), a globally recognized leader in insurance, reinsurance, and mortgage insurance solutions.
Established as the Group’s Global Service Operations (GSO) hub in the Philippines, Arch Global Services delivers critical support to Arch Capital’s worldwide network. We provide high-quality, high-impact business services across key areas such as Finance, IT, Risk, Actuarial, Operations, Project Management, Data & Analytics, and Shared Services.
At Arch, we believe in empowering our people with meaningful work, continuous learning, and a collaborative culture that values innovation, agility, and integrity. Our dynamic Manila and Cebu-based teams play a vital role in driving operational excellence and digital transformation for the Arch enterprise.
Joining Arch Global Services means being part of a fast-growing, high-performing organization that offers global exposure, professional development, and a strong commitment to work-life balance. If you’re looking to grow your career in a company that values talent, purpose, and potential — we invite you to build your future with us.
Be part of something bigger. Be part of Arch. Where the people is our biggest asset!
Job Description
- Supports and works with agile teams to mature automated processes, such as assisting and executing build management, continuous integration, environment deployments, release management and continuous monitoring.
- Maintains standards, configurations, and scripts dealing with cloud-based and on-prem instances and services.
- Supports and provide servers / environments to the development teams to allow the easy creation/update/deletion of needed test environments.
- Supports and works with other engineers in the automation and set up of new servers, switches, firewalls, load balancers and operating systems in both on premise and cloud-based infrastructures for the execution of Infrastructure as Code.
- As part of Agile teams, completes complex software development work involving creative application of design, coding and debugging methods and techniques. Keeps Agile team and APM updated on product status.
- Reviews logs to support security processes; ensures the infrastructure and build pipeline is running optimally and automated and scheduled operations are successful.
- Plans, documents, implements, and oversees infrastructure upgrades and configuration changes. · Recommends, purchases, and evaluates new technologies based on business, end-user, and technology requirements and expertise.
- Assists in the design of and participates in disaster recovery planning, testing, and response with a focus on system recoverability.
- Supports business units in the resolution of in-depth user questions and issues. · Maintains a working knowledge of new technology and software engineering standards & practices.
- Collaborates with IT management to define and develop documentation & engineering artifact standards, guidelines, processes, and templates.
Qualifications
- Intermediate to advanced coding or scripting experience (e.g., Python, JavaScript, XSLT, XML, or similar).
- Microsoft Power Platform (Power Apps, Power Automate and Power BI), Finance/Accounting Knowledge, Workday, Accounting Software Support, Decision Focus, Snowflake (is a plus).
- Finance technology experience in a corporate environment · Experience with General Ledger Accounting and Reporting systems (GL, AR, AP, Consolidations etc.)
- Understanding of APIs, integrations, and ERP systems (Microsoft Dynamics Great Plains, Workday)
- Experience with monitoring tools for infrastructure monitoring, reporting, and alerting processes. · Demonstrated success in supporting development and infrastructure teams.
- Expertise in proactive management of production systems.
- Experienced in scalable, high-availability back-end technologies Oracle and SQL Server · Experience with Insurance / Reinsurance Systems and Data
- Experience in supporting 3rd Party hosted systems
- Required knowledge & skills would typically be acquired through a bachelor’s degree in computer science or related field plus 5+ years of related experience.
- The ideal candidate will have experience in the solutions delivery space (e.g. creating and deploying applications from at least one of the popular modern language stacks)
Additional Information
- Desired Skills/Experience
- Convey technical concepts in a clear, understandable way
- Make decisions in a fast-paced, deadline-driven and rapidly changing environment
- Establish credibility, influence, and effective working relationships with peers and stakeholders
- Interact and partner at all levels across the organization
- Ability to be both strategic and tactical in day to day interactions
- Understanding of reporting tools like Power BI, OneStream
- Knowledge and experience with APIs and API development with microservices is required.
- Knowledge of AWS development and deployment is nice to have.
- Knowledge of Alteryx Analytics, Gtreasury, Concur and/or CoreIntegrator systems is nice to have
- Experience with ETL development, data manipulation and transformation. SSIS, SSRS a plus.
- Other helpful tool knowledge a plus including HTML, SAS, SQL and XML.
- Understanding of the project management software JIRA a plus.
- Solid design and implementation experience