Job Opportunity At Asahi Kasei America, Inc.
Asahi Kasei America, Inc. is looking for candidates that offer a fresh perspective and a variety of skills to help them achieve their commitment of creating for tomorrow. They operate across three business sectors: Material, Homes, and Health Care, contributing to the development of society by anticipating the changing needs of those around the world.
Job Title: IT Application Support Analyst
Position Type: Full time / HYBRID - Monday Friday / 9am 5pm (3 days a week in office)
Location: 3540 Toringdon Way, Suite 200, Room 259, Charlotte, NC 28277
Job Description:
- Define team objectives and assign project and operational tasks to direct reports and manage various sized projects.
- Responsible for functional area technology evaluation, selection, implementation, and administration.
- Collaborate closely with the other IT team members at all levels, as well as business key-users when needed, to set priorities and schedule the team activities.
- Ensure Applications Availability and Performance
- Ensure safe Code Push execution
- Manage various sized Technical Projects
- Handle Technical Requests
- Focus on Continuous Improvement, be force of proposal of improvements
- Ensure knowledge sharing between the team members
- Tasks dispatching & delegation between the team members and organization of your team
- Ensure team service continuity
- Performance process handling: goals setting, mid-year and year end performance reviews
- Human Resources management: training, turn-over management (recruitment / worldwide)
- The position will be hybrid in Charlotte, NC office (3 days a week); and, work from home (2 days a week).
Qualifications:
- Two (2) years experience as IT application support analyst, application analyst roles or closely related.
- Applicants must have 2 years experience with:
- Software Reliability Engineering
- Supporting Business Applications - Dynamics AX 4 and AX 2012, MES, internal manufacturing and quality related Applications
- Separator business production processes
- Leading a team of skilled engineers remotely
- IT Software/Systems architectures
- Microsoft Ecosystem (Windows Server, SQL Server, and IIS)
- ERP Microsoft Dynamics AX 2012 and Dynamics 365 Finance/Operations
- Web-related technologies
- PowerShell scripting language
- SQL and relational database fundamentals
- Azure DevOps platform
- Microsoft SCOM monitoring platform
- Data Visualization tools
- Monitoring platform
- Supervision platform (SquaredUp)
- ServiceNow Enterprise Service Management (ESM)
As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide them with the ability to continuously support the changes in the economy, society, and environment.
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