Solid Waste Permit Technician

Solid Waste Permit Technician

The Solid Waste Permit Technician performs intermediate technical and skilled administrative support work receiving and processing Solid Waste User Permit applications for residents residing in unincorporated areas and Temporary Solid Waste User Permit applications for incorporated areas of Wilson County trash service is being provided through property taxes paid to the following municipalities: City of Wilson, Town of Black Creek, Town of Elm City, Town of Lucama, Town of Saratoga, Town of Sims, and Town of Stantonsburg. Technician will be responsible for processing payments, preparing and maintaining associated records and files, and related work as required. Work is performed under the limited supervision of the Solid Waste Assistant Director. This is a full-time position with all applicable benefits. Benefits include Health, Dental, Vision, Retirement, 401K, paid Holidays, Accrued Sick and Vacation Leave, and more (select Benefits at top of screen to view in more detail). The Salary range shown depends upon qualifying for the position and salary may be based on years of experience listed on the application itself, not upon supplemental documents attached. Bilingual Spanish/English skills would be helpful. The work schedule will typically include working Monday through Friday, rotating Saturdays, and on Sundays during emergency conditions this is Non-Negotiable. After the completion of Probationary Period, Employee will need to complete NC SWANA Landfill Specialist training to receive 2.5% Salary Increase.

Description of Work

Specific Duties and Responsibilities Essential Job Functions

• Receives and processes requests for Solid Waste User Permit requests and Temporary Solid Waste User Permit requests.
• Research Wilson County Property Tax Inquiry records maintained by the Tax Department; Wilson County, NC GIS Mapping maintained by Technology Services; Wilson County, NC Register of Deeds maintained by Register of Deeds; and OpenGov Online Permitting Portal maintained by Development Services to confirm the property/parcel is located in unincorporated areas within Wilson County, confirm there is a residential dwelling, and is not a commercial property/business.
• Research Wilson County Property Tax Inquiry records maintained by the Tax Department and Wilson County, NC GIS Mapping maintained by Technology Services to confirm there is a SWAF (Solid Waste Availability Fee) attached to the property. If no SWAF has been added to the property/parcel, work with Tax Department to resolve the issue.
• Confirms ownership matches requestor's name. When there is a discrepancy, research NC Register of Deeds maintained by Register of Deeds to confirm there has been a change in ownership. When there is conflicting information, work with Tax Department to resolve the issue.
• Work with Tax Department to ensure Solid Waste Letter and User Permits are mailed out with Tax Department's annual billing of property taxes.
• Coordinate with Tax Department to systematically review all Parcels in unincorporated areas of Wilson County to confirm property/parcel has SWAF (Solid Waste Availability Fee) attached, and the property taxes are being assessed appropriately.
• Maintain spreadsheet listing all parcels that have a SWAF attached showing when a Permit was issued; record and maintain requests for New Construction Solid Waste User Permit requests; and record and maintain the Sale of Temporary Solid Waste User Permits.
• Receives and processes requests for Temporary Solid Waste User Permit requests for residents who reside in incorporated areas of Wilson County trash service is being provided through property taxes paid to the following municipalities: City of Wilson, Town of Black Creek, Town of Elm City, Town of Lucama, Town of Saratoga, Town of Sims, and Town of Stantonsburg.
• Will become a certified Weighmaster and learn to operate computer-operated scales and billing system to weigh loaded vehicles, compute charges, and classify waste, evaluate loads, and determine applicable charges.
• Enters a variety of data into computer; verifies statistical and other records for accuracy and completeness; enters and retrieves sensitive and restricted information into computer system.
• Assists in the coordination and preparation of periodic, special and other reports; collects information from a variety of sources and compiles data.
• Maintains Wilson County Solid Waste's Facebook and Website; collaborate with Communications Director on postings.
• Operates and maintains a variety of standard office equipment.
• Performs other related work as required.

Minimum Qualifications or Standards Required to Perform Essential Job Functions Physical Requirements: Must be physically able to operate a variety of machinery and equipment including computers, typewriters, calculators, copiers, facsimile machines, etc. Requires the ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people or things. Interpersonal Communication : Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving instructions, assignments, or directions from superiors. Language Ability: Requires the ability to read a variety of reports, correspondence, statutes, forms, manuals, etc. Requires the ability to prepare correspondence, reports, forms, purchase orders, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence. Intelligence: Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages, including computer and tax listing terminology. Numerical Aptitude : Requires the ability to utilize mathematical formulas; to add and subtract; to multiply and divide; to calculate decimals and percentages. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width, and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using office equipment. Manual Dexterity: Requires the ability to handle a variety of items such as office equipment. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Does require the ability to differentiate between colors and shades of color. Interpersonal Temperament : Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with persons acting under stress. Physical Communication : Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear.) Must be able to communicate via telephone.

Knowledge, Skills and Abilities Considerable knowledge of modern office practices and procedures. Considerable knowledge of departmental and county policies and procedures. Considerable knowledge of arithmetic, spelling, grammar, punctuation, and vocabulary. Skill in organizing workflow and coordinating activities. Skill in computing figures accurately and rapidly. Ability to type accurately at a moderate rate of speed. Ability to use a computer and popular computer-driven word processing, spreadsheet and file maintenance programs. Ability to maintain complete and accurate records and to develop meaningful reports from those records. Ability to analyze and interpret policy and procedural guidelines and to resolve problems and questions. Ability to develop and modify work procedures, methods and processes to improve efficiency. Ability to communicate effectively orally and in writing. Ability to exercise considerable tact and courtesy in frequent contact with the general public. Ability to establish and maintain effective working relationships as necessitated by work assignments.

Minimum Education and Experience

Associates/Technical degree with coursework in business management, or related field and considerable experience in administrative support and office operations, or equivalent combination of education and experience.

Special Requirements

• Valid driver's license in the State of North Carolina.
• Possession of or ability to obtain Weighmaster license and Landfill Operations Specialist certification within six months of employment.

Supplemental Information

Special Note: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Application Process: All applicants must complete a Wilson County application form. A resume may be attached but is not a substitute. Incomplete or unsigned applications will not be processed. *The Salary range shown depends upon qualifying for the position and salary may be based on years of experience listed on the application itself, not upon supplemental documents attached. Document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary are based on years of experience. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted. Please Note: Final candidates subject to pre-employment drug screening and background