Solution Quality Program Manager

Solution Quality Program Manager

We are seeking a Solution QA professional to lead quality assurance execution for new solutions and app launches across the product pipeline. This is a senior individual contributor role responsible for end-to-end quality planning, validation, and release readiness. The individual will work cross-functionally with engineering, product, GTM, customer support, and external partners to protect customer experience and business outcomes.

Responsibilities

Quality Strategy & Execution

• Provide QA leadership for all new solutions and app launches across the pipeline.
• Own QA planning and execution across functional, regression, SIV, end-to-end (E2E), customer journey, post-sales experience, etc.
• Define and maintain QA strategy, test plans, entry/exit criteria, and release readiness checkpoints.

Release Readiness & Risk Management

• Define release readiness criteria and provide clear go / no-go recommendations.
• Track and communicate quality status, risks, and mitigation plans to stakeholders.
• Drive defect triage, deduplication, and root-cause analysis, clearly reporting key findings and customer impact.

Beta, Validation & Stakeholder Collaboration

• Lead internal and external Beta programs, including planning, execution, issue triage, and exit reporting.
• Partner with engineering, product, marketing, GTM, support, and legal/compliance to assess and influence business impact.
• Coordinate QA activities across internal teams and external vendors/partners.

Education & Experience Recommended

Four-year or Graduate Degree in Computer Science, Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 7-10 years of work experience, preferably in engineering development and implementation, project planning tools and software packages, people management, or a related field.

Required Skills & Experience

Technical & QA Expertise

• Engineering or software development background with strong understanding of the SDLC.
• Hands-on experience in QA planning and execution for software, applications, or platform launches.
• Experience with Agile / Sprint-based development and CI/CD delivery models.

Problem Solving & Execution

• Strong capability in defect triage, root cause analysis, and quality risk assessment.
• Ability to identify systemic issues, not just individual defects, and drive corrective action.

Communication & Influence

• Proven ability to work cross-functionally and influence outcomes without direct authority.
• Clear, concise communicator able to translate technical quality risks into business-relevant insights for senior stakeholders.

Preferred Qualifications

• Experience supporting consumer-facing apps, connected devices, or platform-based solutions.
• Experience working with external development or QA vendors.
• Familiarity with release governance, store submissions, and post-launch quality monitoring.

Preferred Certifications

PMI/PMP

ITIL

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure, 11 paid holidays, additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"