Senior Specialist, Business Planning and Analysis

Senior Specialist, RTB Domain Lead

We're seeking a future team member for the role of Senior Specialist, RTB (Run The Bank) Domain Lead to join our Digital Assets team. This role is located in New York, NY.

Role Overview

BNY is seeking a Senior Associate to serve as a Run the Bank (RTB) Domain Lead, responsible for owning 12 operational verticals within the Digital Assets business. This role is accountable for Business-as-Usual (BAU) execution, process improvement, and future-state readiness within assigned domains, ensuring processes are efficient, controlled, and scalable.

The ideal candidate is detail-oriented, process-driven, and capable of balancing daily operational execution with continuous improvement and transformation initiatives.

In this role, you'll make an impact in the following ways:

Domain Ownership (BAU Execution)
Process execution and performance
Service delivery and SLA adherence
Issue escalation and resolution
Serve as the primary accountable owner for domain outcomes

RTB Vertical Coverage (Example Domains)
Deal origination support and sales enablement
Contracting and onboarding governance
Client onboarding and lifecycle management
Client implementation and activation
Pricing and commercial setup
Billing, invoicing, and revenue realization
Production support (Operations and Technology; incident management, SLAs)
Transaction lifecycle (custody, staking, execution, processing flows)
Reconciliation and financial controls
Operational efficiency and automation initiatives
Product expansion and new capability enablement

Process Design & Optimization
Document and maintain end-to-end workflows, SOPs, and controls
Identify opportunities to improve:
Efficiency and throughput
Automation and scalability
Control effectiveness

Uplift & Transformation Execution
Execute targeted improvement initiatives within domain
Partner with RTB Program Lead (SVP) to deliver transformation roadmap
Track and report on progress against defined milestones

Future-State Readiness
Ensure new products and capabilities are operationally ready for launch
Support:
Readiness validation and go/no-go decisions
Process and control design
Client servicing readiness

Risk, Control & Compliance
Maintain strong control environment within domain:
Reconciliations, approvals, monitoring, reporting
Ensure processes are audit-ready and aligned to regulatory expectations

Metrics & Reporting
Define and track domain-specific KPIs:
Operational performance
Control effectiveness
Client outcomes
Contribute to WOR and operational reporting

Cross-Functional Collaboration
Partner with Product, Technology, Operations, Risk, Compliance, and Finance
Represent domain in working groups and governance forums

To be successful in this role, we're seeking the following:

Bachelor's degree required
36+ years of experience in operations, product, or risk (financial services preferred)
Strong process orientation and analytical mindset
Experience in process improvement, documentation, and KPI tracking

Core Competencies