Job Description hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role.
\Location: Hybrid — Reading area (3-4 days on site per week)
Type: Full-time, Permanent
About DXC Technology
\DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We serve nearly 6,000 private and public sector clients across 70 countries, delivering powerful next-generation IT services and solutions.
\We are looking for a motivated Application Support Engineer to join our technical team providing application support to a major client.
\You will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. n Hybrid — up to 3-4 days on site per week
Rotating shifts: 7am–3pm / 9:30am–5:30pm
Potential for out-of-hours on-call support
Performing early morning health checks to ensure applications are operational before users log in
Monitoring, diagnosing, and resolving technical issues related to Windows desktop and server-based applications
Managing incoming support requests, ensuring all issues are troubleshot and prioritised according to SLA
Assisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environments
Actively tracking application health using performance management tools, log files, and automated alerts
Investigating Windows Event Viewer and application logs to identify root causes of errors
Collaborating with application engineers and liaising with the client regularly
2–5 years of experience in application support, systems administration, or IT service desk
Windows-based application support experience
Strong proficiency in SQL Server 2016+
ServiceNow or related ITSM tool knowledge
Dynatrace or other monitoring tools
Understanding of cloud platforms and basic programming integrations
ITIL V4 Foundation Certification
Microsoft certifications (e.g., n Vendor-specific CRM/ERP certifications
\Security Clearance
\Due to security clearance requirements, candidates must be:
UK National / British passport holder
25 days holiday (with options to increase)
Pension
Life Insurance
Health Insurance
Travel Insurance
Store vouchers and discounts
Flexible benefits tailored to you
\At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
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\Location: Hybrid — Reading area (3-4 days on site per week)
Type: Full-time, Permanent
About DXC Technology
\DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We serve nearly 6,000 private and public sector clients across 70 countries, delivering powerful next-generation IT services and solutions.
\We are looking for a motivated Application Support Engineer to join our technical team providing application support to a major client.
\You will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. n Hybrid — up to 3-4 days on site per week
Rotating shifts: 7am–3pm / 9:30am–5:30pm
Potential for out-of-hours on-call support
Performing early morning health checks to ensure applications are operational before users log in
Monitoring, diagnosing, and resolving technical issues related to Windows desktop and server-based applications
Managing incoming support requests, ensuring all issues are troubleshot and prioritised according to SLA
Assisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environments
Actively tracking application health using performance management tools, log files, and automated alerts
Investigating Windows Event Viewer and application logs to identify root causes of errors
Collaborating with application engineers and liaising with the client regularly
2–5 years of experience in application support, systems administration, or IT service desk
Windows-based application support experience
Strong proficiency in SQL Server 2016+
ServiceNow or related ITSM tool knowledge
Dynatrace or other monitoring tools
Understanding of cloud platforms and basic programming integrations
ITIL V4 Foundation Certification
Microsoft certifications (e.g., n Vendor-specific CRM/ERP certifications
\Security Clearance
\Due to security clearance requirements, candidates must be:
UK National / British passport holder
25 days holiday (with options to increase)
Pension
Life Insurance
Health Insurance
Travel Insurance
Store vouchers and discounts
Flexible benefits tailored to you
\At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
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