SQL Server Engineer/ Support Engineer

We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. we are dedicated to being a remote first company and this role can be located anywhere in the Spain. Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts. Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics. Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies. Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting. Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK. In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes. Python, TypeScript, GO, or Java. Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA). Strong attention to detail and a commitment to delivering high-quality customer support. All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.Internationally, we co...