Duties
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Directs and manages the Regional Office, utilizing skills which promote a results-driven corporate culture which serves customers, builds talent within subordinate workforce and coordinates with peer development managers.
Develops, implements, and promotes multiple peril crop insurance (MPCI) as a key component of agricultural risk management theories and strategies, and provide liaison with educational and marketing industries.
Acts as a regional clearinghouse to provide customer service, assistance, problem identification and resolution or referral to higher agency officials within Insurance Services for timely guidance and direction.
Works collaboratively with Risk Management Services Division to address underwriting or claims issues and problems outside published regulations, policies, handbooks, standards, and manager bulletins.
Be the primary person responsible for establishing and maintaining working relationships with other government agencies, constituents, congressional representatives, insurance industry personnel, and third-party influencers.
Works collaboratively with Risk Management Services Division to assess local crop insurance program performance and conduct outreach and education.
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