Support software engineer

Key Responsibilities

We are looking for a driven and skilled Support Software Engineer to join our growing engineering team. As a key contributor, you will help maintain and enhance our existing products while developing scalable, high-performance software solutions. You’ll collaborate with cross-functional teams—including product, and engineering—to build reliable and efficient applications. The ideal candidate will bring strong technical expertise, a problem-solving mindset, and a passion for continuous learning.

Software Development

Design, build, and maintain high-quality software applications, taking ownership of the full development lifecycle—planning, coding, testing, and deployment.

Data processing

Ensure data is processed, formatted, and optimized for compatibility with monitoring systems.

Collaboration

Work closely with the product manager, and engineers to translate requirements into technical solutions.

Tooling

Develop tools to streamline workflows to reduce manual intervention and reporting for engineering teams.

Code Quality & Best Practices

Write clean, maintainable, and well-documented code.

Troubleshooting & Optimization

Debug and resolve software issues, optimize performance, and enhance scalability and security.

Security & Compliance

Implement robust security measures to protect sensitive data and ensure compliance with industry standards.

Testing & Automation

Develop and maintain automated tests to ensure software reliability.

Documentation

Maintain clear and up-to-date technical documentation.

Continuous Learning

Stay updated with emerging technologies, frameworks, and industry trends.

Qualifications & Experience Required Bachelor’s Degree in Computer Science or Engineering. 2-5 years of hands‑on software development experience. Proficiency in programming languages such as Go, Python, Java Script, SQL. Advanced computer skills (Excel, data analysis, etc) Preferred Experience with modern frameworks, relational databases (My SQL), and version control (Git). Proficiency with containerization and orchestration in Docker. Familiarity with microservice architecture and serverless computing Key Skills

Problem Solving - self starter who takes initiative

Accountable - own up to mistakes and strive for continuous improvement

Adaptable - be flexible and able to adjust quickly as priorities change

Collaborative - works well in a team and enjoys cross-functional interaction #J-18808-Ljbffr