The Lead AI Forward Engineer designs and guides the delivery of AI-powered solutions that reduce operational toil and accelerate technology teams across the CIO organization.This role operates as a forward-deployed solution architect and engineer, partnering closely with teams to identify opportunities, design end-to-end architectures, and drive implementations to production.You will own solution design from concept through deployment, ensuring solutions are scalable, maintainable, and extensible.You will evaluate emerging AI technologies, define repeatable patterns, and help build new capabilities through hands‐on implementation, mentorship, and shared standards.Design end‐to‐end AI solutions, including workflows, integration patterns, data flows, and operational considerations.Build scalable pipelines to collect and analyze inference‐ and workflow‐level telemetry, integrating with TR's data backbone.Develop dashboards and reports providing clear visibility into performance, reliability, safety, and cost.Ensure compliance with TR's AI standards for monitoring, governance, privacy, and auditability.Evaluate and recommend AI/ML technologies and platforms (LLM orchestration, agentic frameworks, cloud AI services) based on capability, cost, risk, and fit.Integrate AI observability tooling into CI/CD so new models, prompts, and workflows are automatically enrolled in monitoring and evaluation.limits, anomaly detection, abuse/failure pattern detection) with cloud engineering and security teams.Communicate trade‐offs and design decisions clearly to both technical and non‐technical audiences, including senior leadership when needed.Partner with Product, Data Science and AI teams to design and run evaluation frameworks for LLMs/ML models (offline/online tests, benchmarks, canaries, A/B experiments).
Work with Product, Data Science, AI Inference Engineering, and Enterprise AI teams to onboard new AI use cases into the observability platform from day one.Collaborate with Cloud Engineers (AWS, Azure and GCP) and SREs to align AI observability with broader platform observability and capacity management.Support scaling and monitoring of AI infrastructure and workloads during major releases and global events.Practical trade‐offs (latency, quality, cost, safety, reliability)Production AI systems and observability challenges (prompting, context windows, RAG, hallucinations, provider variability).
Proficiency in Python (strongly preferred) and ability to prototype and validate designs with hands‐on technical work.Cloud architecture familiarity in AWS, Azure, or GCP, including common service patterns and enterprise constraints.Knowledge of distributed systems, microservices, CI/CD, and cloud‐native architectures.6+ years of experience with progression in solution architecture, technical strategy, or senior engineering roles.
~ Experience building software prototypes and taking solutions to production in ambiguous, low‐precedent environments.
~ Experience with Dev Ops/Platform Engineering/SRE principles and designing for operational excellence.
~ Service Now/ITSM), security architecture, and compliance‐oriented environments.
~ What's in it For You?
Hybrid Work Model: We've adopted a flexible hybrid working environment (2‐3 days a week in the office depending on the role) for our office‐based roles while delivering a seamless experience that is digitally and physically connected.Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‐life balance.Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‐wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.Social Impact: Make an impact in your community with our Social Impact Institute.We offer employees two paid volunteer days off annually and opportunities to get involved with pro‐bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.Making a Real‐World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.We serve professionals across legal, tax, accounting, compliance, government, and media.Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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