Tech Team Lead - Database Operations (Google Cloud Platform)
We're Hiring | Tech Team Lead - Database (Google/GCP)
Join our team and lead service operations for Google Cloud database support environments.
Location: Chennai
Experience: 6to 8 Years
Employment Type: Full-Time
What You'll Do
Monitor case flow, quality, queue performance, and SLA/SLO compliance
Drive operational excellence and process adherence
Lead coaching, onboarding, and training initiatives
Manage escalations and stakeholder communications
Analyze operational metrics and provide actionable insights
What We're Looking For
Understanding of Database Technologies
Strong Service Operations and Metrics knowledge
Experience with Case Management Systems & Dashboards
Reporting and Analytical Skills
Excellent Communication and Stakeholder Management
Good to Have: Google Cloud certifications and Cloud/Managed Services experience.
If you're passionate about operational leadership and cloud support excellence, we'd love to hear from you!
#Hiring #GoogleCloud #GCP #Database #TeamLead #CloudSupport #TechJobs #LeadershipJobs #ChennaiJobs
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