We are working with a leading manufacturer of industrial motor control and energy-saving solutions. The organisation designs and produces advanced electrical engineering products used across global industrial and commercial markets, with a strong focus on innovation, efficiency, and reliability.
Do you have the right skills and experience for this role Read on to find out, and make your application.
The business has a long-standing heritage in motor control technology and is recognised for its expertise in soft starter systems and motor protection solutions. It continues to invest in product development and engineering excellence to support customers in improving performance, reducing downtime and increasing energy efficiency.
This is an opportunity to join a forward-thinking, collaborative engineering environment where technical expertise and customer-focused problem solving are highly valued.
Responsibilities
Technical Support & Application Engineering
Provide pre-sales and post-sales technical support for motor control products, including soft starters, motor control, and motor protection solutions
Review customer applications and specifications, recommending appropriate technical solutions
Support customers, distributors, and sales teams with product selection, commissioning guidance, troubleshooting, and application advice
Respond to technical enquiries promptly and professionally, ensuring high levels of customer service
Deliver technical training to customers, distributors, and internal teams
Sales & Business Development Support
Work closely with sales teams to support new business development opportunities
Provide technical input during customer meetings, presentations, and specification activities
Support development of OEMs, key accounts, consultants, and end-user relationships across international markets
Assist with technical proposals, quotations, and project submissions
Communicate technical and commercial benefits of products to both technical and non-technical audiences
Product & Market Intelligence
Monitor industry trends, competitor activity, and market developments
Gather and share customer feedback to support business growth and strategy
Contribute to product development and enhancement business cases
Represent customer needs and future market requirements internally
Product Management & Marketing Support
Support the creation and review of technical documentation, application guides, case studies, and product literature
Provide technical input for marketing materials, website content, product launches, and campaigns
Ensure technical accuracy across all customer-facing documentation
Collaboration & Continuous Improvement
Work collaboratively across departments to ensure a strong customer experience
Maintain accurate records of technical activity, opportunities, and customer interactions in CRM systems
Attend exhibitions, conferences, and customer events as required
Travel domestically and internationally (primarily within EMEA) when needed
Contribute ideas to improve products, processes, and market positioning
Experience & Requirements
Essential
HNC, HND, Degree or equivalent in Electrical Engineering, Electronic Engineering, or related discipline
Experience in industrial automation, motor control, drives, motor protection or similar electrical engineering sector
Strong understanding of electrical systems and industrial applications
Ability to interpret technical specifications, schematics and customer requirements
Excellent communication skills (verbal and written)
Strong presentation and customer-facing ability
Self-motivated with strong organisation and time management skills
Proficient in Microsoft Office and CRM systems
Willingness to travel internationally as required
Desirable
Experience with low-voltage motor control equipment such as soft starters, VFDs, MCCs, or protection systems
Experience in an international technical support or sales environment
Knowledge of IEC, NEMA, or relevant industrial standards
Experience delivering technical training or presentations
Understanding of OEM, distributor, and end-user sales channels
Personal Attributes
Customer-focused with a proactive, solution-oriented mindset
Strong analytical and problem-solving skills
Commercial awareness with ability to balance technical and business needs
Able to work independently and as part of a team
Committed to continuous learning and professional development
Key Success Measures
Timely and effective response to technical enquiries
Contribution to sales pipeline conversion through technical support
Customer satisfaction and support performance
Quality and effectiveness of technical training delivery
Accuracy of application recommendations
Contribution to product development and continuous improvement initiatives
Applicants must have the right to work in the UK. We are unable to offer visa sponsorship
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button. xwwtmva
By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service.
or continue with email
Do you have the right skills and experience for this role Read on to find out, and make your application.
The business has a long-standing heritage in motor control technology and is recognised for its expertise in soft starter systems and motor protection solutions. It continues to invest in product development and engineering excellence to support customers in improving performance, reducing downtime and increasing energy efficiency.
This is an opportunity to join a forward-thinking, collaborative engineering environment where technical expertise and customer-focused problem solving are highly valued.
Responsibilities
Technical Support & Application Engineering
Provide pre-sales and post-sales technical support for motor control products, including soft starters, motor control, and motor protection solutions
Review customer applications and specifications, recommending appropriate technical solutions
Support customers, distributors, and sales teams with product selection, commissioning guidance, troubleshooting, and application advice
Respond to technical enquiries promptly and professionally, ensuring high levels of customer service
Deliver technical training to customers, distributors, and internal teams
Sales & Business Development Support
Work closely with sales teams to support new business development opportunities
Provide technical input during customer meetings, presentations, and specification activities
Support development of OEMs, key accounts, consultants, and end-user relationships across international markets
Assist with technical proposals, quotations, and project submissions
Communicate technical and commercial benefits of products to both technical and non-technical audiences
Product & Market Intelligence
Monitor industry trends, competitor activity, and market developments
Gather and share customer feedback to support business growth and strategy
Contribute to product development and enhancement business cases
Represent customer needs and future market requirements internally
Product Management & Marketing Support
Support the creation and review of technical documentation, application guides, case studies, and product literature
Provide technical input for marketing materials, website content, product launches, and campaigns
Ensure technical accuracy across all customer-facing documentation
Collaboration & Continuous Improvement
Work collaboratively across departments to ensure a strong customer experience
Maintain accurate records of technical activity, opportunities, and customer interactions in CRM systems
Attend exhibitions, conferences, and customer events as required
Travel domestically and internationally (primarily within EMEA) when needed
Contribute ideas to improve products, processes, and market positioning
Experience & Requirements
Essential
HNC, HND, Degree or equivalent in Electrical Engineering, Electronic Engineering, or related discipline
Experience in industrial automation, motor control, drives, motor protection or similar electrical engineering sector
Strong understanding of electrical systems and industrial applications
Ability to interpret technical specifications, schematics and customer requirements
Excellent communication skills (verbal and written)
Strong presentation and customer-facing ability
Self-motivated with strong organisation and time management skills
Proficient in Microsoft Office and CRM systems
Willingness to travel internationally as required
Desirable
Experience with low-voltage motor control equipment such as soft starters, VFDs, MCCs, or protection systems
Experience in an international technical support or sales environment
Knowledge of IEC, NEMA, or relevant industrial standards
Experience delivering technical training or presentations
Understanding of OEM, distributor, and end-user sales channels
Personal Attributes
Customer-focused with a proactive, solution-oriented mindset
Strong analytical and problem-solving skills
Commercial awareness with ability to balance technical and business needs
Able to work independently and as part of a team
Committed to continuous learning and professional development
Key Success Measures
Timely and effective response to technical enquiries
Contribution to sales pipeline conversion through technical support
Customer satisfaction and support performance
Quality and effectiveness of technical training delivery
Accuracy of application recommendations
Contribution to product development and continuous improvement initiatives
Applicants must have the right to work in the UK. We are unable to offer visa sponsorship
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button. xwwtmva
By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service.
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