Technical Manager, Software Engineering (Elevare Health)

Salary range for this position is CAD $60.75/hr - CAD $87.33/hr. The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. Testing may be required. A criminal record check may be required. Technology has the power to transform health care—but only when great ideas become secure, scalable solutions that clinicians and patients can rely on.
As Technical Manager with Elevare Health, powered by PHC Ventures, you'll play a pivotal leadership role in bringing innovative digital health products to life. Working alongside the Director of Software Engineering, you'll lead the delivery of complex software initiatives, shape technical strategy and architecture, and mentor a high‑performing engineering team building solutions that support better care across Providence Health Care and beyond. If you're passionate about modern software engineering, cloud technologies, and using technology to solve meaningful healthcare challenges faced by patients and clinical teams, this is an opportunity to help shape the future of digital health in British Columbia. Reporting to the Director of Software Engineering, the Technical Manager is accountable for the successful delivery of complex, cross‑functional technology programs within PHC’s software portfolio. The role provides program‑level leadership across architecture, engineering, and delivery, ensuring that solutions are scalable, secure, interoperable, and aligned with organizational and provincial digital health priorities. Acting as the primary bridge between engineering teams, clinical stakeholders, IMITS, and external partners, the Technical Manager ensures that technical solutions are effectively translated from business and clinical needs into robust, production‑ready systems. The role drives consistency in architecture and engineering practices, promotes adoption of cloud‑native and hybrid platforms, and advances delivery maturity through Agile methodologies, CI/CD, automated testing, and modern DevOps practices. The Technical Manager is responsible for coordinating multiple concurrent initiatives, managing dependencies and risks, and establishing governance processes that support reliable, high‑quality delivery. In parallel, the role ensures that all solutions meet privacy, security and compliance requirements, including participation in Privacy Impact Assessments (PIA) and Security Threat and Risk Assessments (STRA), and adherence to applicable healthcare standards and interoperability frameworks. This role requires a balance of technical depth, program leadership, and stakeholder engagement to drive measurable outcomes, improve system reliability and performance, and support the delivery of high‑quality, data‑informed patient care. What you’ll be doing
Lead complex digital health initiatives – Drive the end‑to‑end delivery of multiple software programs, coordinating cross‑functional engineering teams while ensuring projects are delivered on time, meet quality standards, and align with organizational priorities. Shape technical architecture and engineering practices – Guide system architecture, cloud strategy, DevOps, and software engineering best practices to build secure, scalable, and reliable digital solutions that support long‑term growth. Partner with clinical and technical stakeholders – Translate clinical and business needs into production‑ready technology by collaborating with clinicians, IMITS, product teams, and external partners to design practical, user‑focused solutions. Mentor teams and ensure quality delivery – Provide leadership to software developers, establish strong engineering standards, oversee governance and risk management, and ensure solutions meet privacy, security, interoperability, and regulatory requirements. Education, Training and Experience
Master’s degree in Computer Science, Computer/Electrical Engineering or a related discipline plus seven (7) to ten (10) years of experience in software development and system design, with at least two (2) years in a leadership or program delivery role or an equivalent combination of education, training and experience. Experience delivering complex technical programs in Agile environments, with strong understanding of DevOps practices and software delivery lifecycle. Demonstrated experience with cloud platforms, preferably AWS, and familiarity with Azure environments. Experience in healthcare environments and familiarity with interoperability standards (e.g., HL7, FHIR) is an asset. Project or program management certifications (e.g., PMP) are considered an asset. Knowledge, Skills and Abilities
Strong knowledge of system architecture, distributed systems, and integration patterns. Working knowledge of data platforms, SQL, and reporting/analytics tools. Strong leadership and decision‑making capabilities in complex technical environments. Ability to manage, coach and mentor others. Ability to align technical solutions with business and clinical objectives. Excellent communication skills, with the ability to translate complex technical concepts for diverse audiences. Ability to effectively with others in a team environment. Proven ability to manage competing priorities, risks, and stakeholder expectations. High level of professionalism, discretion, and commitment to confidentiality. Benefits
Competitive Pay $118,923 - $170,951 per year, depending on experience. Remote work opportunity. A comprehensive health benefits package including dental, vision, and life insurance as well as pension. Program & Delivery Leadership
Lead end‑to‑end delivery of complex, multi‑stream technical programs, ensuring alignment with strategic objectives, timelines, and budgets. Establish and maintain Agile delivery practices that emphasize engineering maturity, including iterative development, continuous integration, and continuous delivery (CI/CD). Oversee program governance, risk management, and dependency coordination across teams and stakeholders. Track program progress, identify risks and issues, and implement mitigation strategies to ensure successful delivery outcomes. Stakeholder & Team Leadership
Work collaboratively with clinical, business, and technical stakeholders to define requirements and translate them into scalable technical solutions. Supervise and manage a team of senior software developers and related staff. Recruit, hire, orient and train team members. Work with staff members to set goals and objectives, evaluate staff performance, determine developmental/training requirements and engage in disciplinary action in consultation with HR Partner, if required. Provide leadership and direction to cross‑functional teams, including data scientists, developers, analysts, and external partners. Support resource planning including managing budget for assigned area in collaboration with Director. Facilitate communication and consensus across diverse stakeholder groups. Architecture & Cloud Strategy
Define and evolve system architecture in alignment with enterprise standards, focusing on scalability, resilience, and maintainability. Lead adoption of cloud‑native and hybrid architectures, primarily within AWS (e.g., compute, storage, networking, serverless), with working knowledge of Azure services where applicable. Promote modern architectural patterns, including API‑first design, microservices, and event‑driven systems. Guide implementation of infrastructure as code (IaC), containerization, and environment standardization across development and production environments. Ensure solutions are designed for high availability, disaster recovery, and performance optimization. Engineering & DevOps Excellence
Establish and enforce software engineering best practices, including
Version control strategies (Git‑based workflows) Automated testing (unit, integration, end‑to‑end) CI/CD pipelines for build, test, and deployment automation Release management and environment promotion strategies
Oversee code quality, technical design reviews, and adherence to development standards. Ensure effective monitoring, logging, and observability practices are implemented across systems. Support teams in adopting modern toolchains and improving engineering productivity and reliability. Systems Integration & Interoperability
Provide technical oversight for system integration across provincial health platforms and services. Support interoperability initiatives, with awareness of healthcare standards such as HL7, FHIR, and SMART on FHIR where applicable. Guide API design, data exchange patterns, and integration with internal and external systems. Data & Analytics Enablement
Oversee design and integration of data platforms supporting reporting, analytics, and operational insights. Maintain working knowledge of SQL‑based systems, data transformation processes, and reporting tools (e.g., Power BI), while focusing on architectural and program‑level concerns rather than hands‑on development. Ensure data quality, integrity, and availability to support clinical and operational decision‑making. Security, Privacy & Compliance
Ensure all systems comply with applicable privacy, security, and regulatory requirements. Lead or support completion of Privacy Impact Assessments (PIA) and Security Threat and Risk Assessments (STRA). Implement secure development practices, including access controls, encryption, and vulnerability management. Collaborate with security and privacy teams to ensure ongoing compliance with provincial and organizational standards.
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