Technical Operations Specialist

Location(s): West Point, PA

Work Environment: Hybrid(3 days onsite-flexible days between Monday-Thursday)

Position: 3

Job Summary

The Technical Operations Specialist is an entry-level position responsible for executing tasks within a dynamic operational environment. This role requires effective communication, project management, and cross-functional collaboration to support various business objectives.

Qualifications

  • Bachelors degree preferred; candidates with relevant experience will be considered.
  • 1-3 years of experience in a related field; candidates without a degree should have 3+ years of relevant experience.

Required Skills

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems for creating reports, presentations, GMP documents and data analysis.
  • Effective communication, both verbal and written and interpersonal skills.
  • Project management capabilities and organizational skills.
  • Detail-oriented with the ability to prioritize tasks effectively.

Personality Required

  • Ability to collaborate across functions and teams.
  • Analytical thinking and problem-solving skills.
  • Detail-oriented with strong organizational abilities.

Software

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with document management systems like Veeva Vault, ADOBE, SAP preferred.

Notes

  • Hybrid Role
  • Positions:3
  • Key skills: Documentation management(GMP and quality), project coordination, repository management.

Day to Day

  • Locating and accessing documents in the repository
  • Able to take and complete trainings for multiple systems *
  • Working with people from across different groups/departments who owns these documents.
  • Collecting docs from different repository and putting them into a single repository
  • High volume documentation management expertise

Key Responsibilities

  • Execute assigned tasks and follow up on their completion to ensure operational efficiency and GMP compliance.
  • Collaborate with team members and stakeholders to facilitate project progress and resolve issues to meet prescribed deadlines.
  • Maintain accurate documentation and records related to operational activities.
  • Demonstrate business acumen and reliability in all aspects of work.
  • Engage in problem-solving and analytical thinking to address challenges as they arise.
  • Complete and maintain compliance with required training enabling uninterrupted access to computerized systems and repositories.
  • Leverage access to computerized systems and repositories to locate and collate supporting documentation to generate Product Specification Files prior to executing packaging operations.

Unique Responsibilities

  • Ability to execute tasks reliably and follow through on commitments.
  • Knowledge of GMP and Quality systems.
  • Self-motivated with a proactive approach to work.
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