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Technical Product Owner (SQL and Cloud Voice experience)
This is a remote position to work from Brazil collaborating with US clients.
We offer:
- 100% Remote Work
- $55 USD per hour
- Working 40 hours per week
Title: Cloud Voice Exposure Product Owner
We are looking for a Seasoned Technical Product Owner (10+ years) to lead the roadmap and continuous improvement of our healthcare contact center platform. In this role, you will bridge business strategy and engineering—translating complex operational needs in the Provider/Payer space into clear user stories, optimizing our Twilio Voice/IVR solutions, and driving data-informed decisions through advanced reporting and analytics.
Requirements:
- Experience: 10+ years as a Technical Product Owner or Product Manager in agile environments.
- Cloud Voice Exposure: Hands-on experience Cloud Voice / Contact Center / IVR experience.
- Technical Skills: Strong SQL skills for database querying and data validation.
- Stakeholder Management: Excellent interpersonal and negotiation skills to manage senior business partners and technical teams.
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