Technical Program Manager
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
As a Technical Program Manager, you will play a critical role in driving the development and productization of advanced software solutions that power Lam's global Service Business. You will lead cross-functional teams to deliver high-quality, scalable products while shaping the long-term systems architecture that supports engineers, the field and customers worldwide.
Your leadership will accelerate Lam's ability to deliver cutting-edge service capabilities, strengthen our worldwide support infrastructure, and enable our teams and customers to achieve their strategic goals with confidence.
Minimum Qualifications:
- Bachelor's degree with 8+ years of experience, or Master's degree with 6+ years of experience, or PhD with 4+ years of experience, or equivalent industry experience
- 8+ years of experience in technical program management, continuous improvement, or related technical or operational roles focused on program execution and delivery
- Ability to travel up to 10% to engage with field users and gain firsthand understanding of customer, engineering, and operational requirements
- Demonstrated ability to exercise sound judgment and make effective decisions within defined scope to support implementation of technical, process, or operational improvements
- Strong working knowledge of business process development, process controls, and aligning work-item execution to defined organizational goals and outcomes
- Required tool proficiency: Jira, Confluence, Workboard, or equivalent Agile and OKR platforms
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
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