Technical Program Manager Cloud
RTP, NC / Remote
Fulltime role
Job Description
Review and approve security monitoring solutions and procedures/documentation for tenants hosted on AWS, Google Cloud Platform, Azure, and possibly other IaaS platforms as well.
Engage cross functional teams to assist in and ensure ID&R monitoring tool adoption. Query data sources (Splunk, wiz.io, mySQL database) to confirm logs are available.
Assist clients addressing technical problems arising during solution deployment. Example: host agent installation and setup in tenant environment.
Create, manage, provision access of client cloud dashboards
Learn quickly on the job as ID&R tackles security solutions for IaaS platforms that may be new to you and others on the team
Bring architectural solutions to the leadership team, solicit feedback on solutions recommended, new product ideas with the team through design review and tech talk.
Document solutions clearly and thoroughly and use that to train others on the team, including production support personnel
Manage project schedules, identify possible issues and clearly communicate them to project stakeholders.
Take responsibility for release schedules and milestones, keeping up a high velocity in a fast-paced environment.
Skills & Qualifications
Knowledge of Application/IaaS Platform/Cloud security best practices and implementation.
Experience with AWS services & features like S3, Lambda, EC2, RDS, DynamoDB, CloudTrail, CloudWatch, VPC Flow logging.
Experience with other Cloud Providers including, Google Cloud Platform (GCP), Azure, Oracle Cloud Infrastructure (OCI), etc.
Experience with SQL, programming, scripting, etc
Strong experience and skills with Microsoft Excel
Experience with Linux/UNIX systems and the best practices for deploying applications to those stacks.
Broad knowledge of enterprise IT and/or cloud SaaS markets and products.
Experience with cloud microservices, APIs (developer experience), distributed systems, and UI/UX.
Experience with Tableau or similar dashboard applicartions.
Knowledge of DevOps and Continuous Delivery concepts, experience preferred.
Ability to learn quickly on the job when introduced to new technologies.
Excellent written and verbal communication skills.
Excellent client relationship management skills.
Strong oral, written, and presentation communication skills.
Strong project, time management, and team collaboration skills.
Experience working with engineering, sales and marketing teams in cloud computing or related technical fields.
A plus/nice-to-have: Experience with data visualization ability to transform data into intelligence.
Experience
3-5 years of industry experience with technical subjects and emerging technologies in cloud computing or related technical fields, and their relevance to the marketplace.
3-5 years Project/Program Management experience in cloud environments.
3-5 years working directly with internal/external cloud customers.
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