Senior Technical Program Manager, Digital Platforms & Infrastructure

## Senior Technical Program Manager, Digital Platforms & InfrastructureApplylocations: Monterreytime type: Full timeposted on: Posted Todayjob requisition id: Job Description At the heart of every unforgettable LEGO experience is a seamless connection between people, processes, and technology — and that's where you come in. As our next Digital Technology Senior Technical Program Manager , you'll be the vital link that brings these elements together, ensuring every digital capability we deliver becomes another brick in the bigger picture: inspiring and developing the builders of tomorrow. If you thrive on turning complex challenges into creative solutions and want your work to spark joy for millions around the world - *this is your chance to make an impact that truly stacks up!*## Core Responsibilities The Senior Technical Program Manager (TPM) ensures timely delivery of digital infrastructure and platform projects and programs. Orchestrate complex and large programs, ensuring outcomes are clear, measurable, and meet overall success criteria across multiple teams.* Establish transparency across risks, dependencies, and technical constraints, collaborating with teams to proactively mitigate issues.* Facilitate alignment between teams and stakeholders, ensuring blockers are removed quickly, and decision paths are clear.* Shape clear, compelling program narratives, helping senior stakeholders understand purpose, progress, risks, and tradeoffs.* Partner closely with product teams and key stakeholders to define program goals, shared outcomes, and delivery expectations.* Create and maintain high-quality program plans, including roadmaps, dependency maps, delivery milestones, and rollout approaches.* Model excellent collaboration, structure, and delivery discipline, acting as an informal leader who elevates TPM craft standards across the department.## Play your part in our team succeeding Be part of the TPM team in Delivery & Onsite Technology – Digital Platforms & Infrastructure (DPI) area, providing secure, scalable, and modern device, cloud and digital infrastructure services for our workforce.We bring structure, communication excellence, and rigorous delivery practices to ensure our most important programs achieve their intended outcomes.Our strategic programs portfolio spans from digital infrastructure implementation in new factories and offices, fueling an API based architecture or removal of technical dept. We have several exciting programs running, with global and strategic impact, helping the LEGO Group differentiate our digital consumer experience.This role is based at our newly expanded LEGO manufacturing site in Monterrey, Mexico. The work environment is exciting, inspiring, flexible, - *and we like to have fun along the way!*## Do you have what it takes? The ideal candidate is hard-working and will need to have technical experience or background, e.g. experience in technology consulting, education in computer science, infrastructure/software engineering, technical project/program management, or similar. Added to that, thrive in ambiguity and capable of bringing clarity, structure, and confidence to uncertain environments.You're passionate about building something meaningful — the kind of complex, challenging programs that others might shy away from. Have a talent for snapping complicated trade-offs (cost, time, scope, quality) into clear, actionable choices, and you communicate with confidence whether you're rallying your team or presenting to senior stakeholders. When the pressure builds, you stay calm, resilient, and playfully pragmatic and know when to step back and admire the whole creation — and when to zoom in and make sure every brick is exactly where it needs to be.To succeed in this role, the right candidate preferably also has competence within the following:* Influencing without authority and driving alignment across multiple teams.* Great experience in providing structure to technical programs.* Knowledge of manufacturing processes/systems.We're an international team with local heart, so fluency in both Spanish and English — written and spoken — is a must. *Please note: * *If you require any reasonable accommodation or adjustments throughout the application process, please let us know. We will work with you to meet your needs. This position is Senior Manager Specialist level. Relocation support is not offered.*#LI-JT1Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What’s in it for you? Here are some of what to expect: Family Care Leave – We offer enhanced paid leave options for those important times. Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount. Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme Your workplace – You'll find this at the top of this advert and when you join the team, we'll confirm this with you.We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.” The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children’s Rights.We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service , option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.Just imagine building your dream career.Then make it real. Join the LEGO team today.
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