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Technical Program Manager

Full-time

Must have very good healthcare background.

This is a specialized technical program management role, not an administrative or general coordination role. It requires the judgment to understand engineering tradeoffs, implementation dependencies, regulated data workflows, compliance/security considerations, and delivery risk. The role focuses on technology delivery and does not involve direct clinical care.

What You'll Do

Agile delivery & engineering cadence. Implement and run Scrum/agile ceremonies for the engineering department; establish operating rhythms, quality gates, and release-readiness reviews.

Stakeholder governance. Stand up and run recurring sessions across business, product, and engineering; own decision logs, risk/dependency tracking, and follow-through; translate ambiguous priorities into structured delivery plans.

Roadmap governance. Partner with product and engineering leadership on technology roadmaps, milestone and release plans, dependency maps, and sequencing.

Enterprise client implementation (technology workstream). Partner with the overall client onboarding lead to drive the technology and engineering side of enterprise client onboarding and platform implementations - technical discovery, integration and implementation planning, engineering requirements alignment, integration dependency tracking, technical launch readiness, and post-launch technical stabilization - supported by repeatable technical playbooks, templates, and checklists.

Acquisition integration (technology workstream). Drive the technology side of acquisition and new-company onboarding, partnering with the overall integration lead - systems assessment, data-workflow review, SaaS/tooling inventory, integration dependency mapping, security/compliance readiness, technical implementation sequencing, and operational handoff.

Compliance, security & data. Coordinate with product, engineering, data, compliance, and security stakeholders to ensure technology programs account for healthcare data workflows, privacy, HIPAA-aligned controls, audit-readiness, access/workflow considerations, and secure operational handoff. Maintain delivery dashboards, risk/issue/dependency logs, decision logs, and readiness checkpoints.

Technical tooling coordination. Coordinate technical tooling adoption, SaaS platform implementation dependencies, vendor integration needs, workflow readiness, access/process considerations, and operational handoff for tools used by product, engineering, implementation, and business teams. This responsibility is limited to technical tooling coordination and operational adoption; it is not general procurement, clerical, or non-technical support.

Key Deliverables

Product and engineering operating rhythm

Agile ceremony structure and engineering cadence

Product/engineering roadmap governance model

Technical workstream plan for enterprise client onboarding

Enterprise implementation templates, milestone plans, and readiness checklists (technology side)

Acquisition technology integration checklist and playbook

Risk, issue, dependency, and decision logs

Technical delivery dashboard and executive reporting format

Compliance/security/data readiness checklist

SaaS/tooling intake, vendor-dependency, and operational adoption process

Release / launch readiness framework

Post-launch technical stabilization and handoff process

Cross-functional stakeholder cadence and escalation model

Required Qualifications

Education. Bachelor's degree, or foreign equivalent, in Information Systems, Management Information Systems, Computer Science, Information Technology, Software Engineering, Engineering, Business Analytics, Operations Management, Business Administration, International Business, Healthcare Informatics, or a closely related technical, business-systems, or technology-management field, plus progressively responsible experience in technical program management, product/engineering operations, enterprise software delivery, systems implementation, or regulated technology programs.

Experience.

Substantial progressive experience in technical program management across product, engineering, or enterprise software delivery.

Hands-on experience running Agile/Scrum and scaled-agile delivery (sprint planning, refinement, standups, reviews, retrospectives, estimation, dependency management, PI planning).

Experience leading cross-functional technology programs across product, engineering, data, security, compliance, vendors, and executive stakeholders.

Experience building operating rhythms, roadmaps, delivery dashboards, executive reporting, and risk/issue/dependency/decision logs.

Experience driving the technology workstream of enterprise client implementations, systems integration, or SaaS/platform delivery.

Experience delivering technology programs in a regulated industry such as insurance, financial services, or another compliance-driven environment.

Proficiency with delivery tooling and CI/CD-enabled environments.

Preferred Qualifications

Technology-side acquisition integration or post-acquisition standardization (growth / roll-up environment).

Experience in a high-growth, multi-entity, or private-equity-backed environment.

Cloud delivery (e.g., AWS) and multi-system integration.

Agile / program credentials (SAFe, Scrum@Scale, ICP-ACC, CSPO/CSM).

Tools / Systems

The role may use Jira, Confluence, Microsoft Project, Excel, PowerPoint, Teams, roadmap tools, dashboard/reporting tools, CRM or implementation tracking tools, SaaS administration workflows, and other product/engineering delivery systems used by CCMG.

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