Senior Technical Program Manager
Lead cross‑functional initiatives that accelerate Dutch Vet’s roadmap, focusing on growth. Partner with engineering, product, design, marketing, and operations to drive program delivery from planning through execution and handoff. Report to the Manager of Technical Programs.
What You’ll Do
- Partner with engineering, product, and marketing leads to scope, plan, and track growth initiatives with rigor and transparency
- Manage detailed execution of epics and sprints using Jira; maintain up‑to‑date and actionable boards
- Create and manage dashboards, timelines, and communications that let stakeholders make informed decisions quickly
- Facilitate planning cycles (quarterly and sprint‑based) and retrospective processes
- Roll up your sleeves to resolve blockers, debug operational issues, and ensure delivery across functions
- Build, maintain, and improve documentation, team workspaces, and roadmaps
- Help guide technical conversations; act as a trusted thought partner to engineering and product leadership
- Drive alignment between Engineering, Product, Design, Marketing, and Operations around scope and timelines
- Uphold high standards of documentation and operational hygiene across all tools and teams
- Cultivate a healthy team operating rhythm with proactive status updates, async documentation, and efficient meetings
What You’ll Bring
- 5+ years of experience in a TPM role working closely with software engineering, product, and design teams
- Comfortable operating in ambiguity and prioritizing ruthlessly in a fast‑paced environment
- Deep working knowledge of agile methodologies and modern product development practices
- Direct experience managing and facilitating projects using Jira
- Proven ability to dive deep into technical architecture and workflows; comfortable discussing tradeoffs with engineers
- Strong command of data analytics tools to support decision-making
- Excellent communication skills (verbal, written, and visual), adapting your style for executives and engineers alike
- Strong analytical and organizational skills; anticipate risks and proactively course‑correct
- Demonstrated ability to manage cross‑functional programs across Product, Design, Marketing, Operations, and Engineering
Nice to Haves
- Familiarity with a modern marketing‑technology and product‑analytics stack, such as Amplitude and Segment
- Working knowledge of e‑commerce, subscription‑billing, and lifecycle‑messaging platforms, such as Shopify, Stripe, and Iterable
- Comfort with error‑monitoring, logging, and BI tools, such as Sentry, GCP Cloud Logging, and Snowflake
Why Work for Dutch
- Competitive salary range between $125K – $150K CAD
- Remote working location
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Flexible PTO
- Mental Well‑being Options
- Robust Holiday Schedule
- Registered Retirement Savings Plan
- Growth Opportunities!
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