- Manages cross-squad programs across complex technical, regulatory, or other cross-cutting needs
- Ensures progress against important milestones where consistent and coordinated implementation is required
- Maintains a perspective on impact of changes required for implementation
- Leads development and documentation to ensure ongoing maintenance of technical and regulatory solutions
- Defines scope for complex, cross-team projects with high impact
- Leads coordination efforts with some leadership support of Product Owners, Architects and Engineers to meet regulatory and technical requirements
- Often exceeds purpose and quality requirements
- Has positive impact to specific organizational entities and understands the nature of that impact
Qualifications
- Demonstrates understanding of how technology supports Manulife's strategy
- Strong detail orientation
- Awareness of the full technology stack
- Strong understanding of interconnections between various business priorities
- Known for expertise in specific fields within the working team and associated teams
- Solid interpersonal skills beyond role requirements
- Deep knowledge of discipline, and deep tacit understanding across domains
- Beginning to apply knowledge to market demands and address potential customer requirements
- Often sees overall picture and alternative approaches; vision of what may be possible
- Good understanding of the political relationships within the firm
- Strong knowledge and expertise in the business
- Good organizational and problem‑solving abilities that enable you to manage through creative abrasion
- Strong verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
- Strong analytical skills; good grasp of complex situations
- Excellent issue management and problem‑solving skills
- Familiarity with insurance industry and distribution‑related systems is a plus
Benefits
- Hybrid working arrangement
- Opportunities to learn and grow your career in a flexible environment that values well‑being and inclusion
- Support from a global team to shape the future you want to see
Equal Opportunity Employer
Manulife is an Equal Opportunity Employer. At Manulife/JohnHancock we embrace diversity, attract, develop and retain a workforce that is as diverse as the customers we serve, and foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/JohnHancock policies. To request a reasonable accommodation in the application process, contact .
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