Technical Program Manager

Location: USA TX Plano (day 1 onsite)

Years of Experience: 5 to 12 Years

Key Skill: TPM, AWS, Snowflake. Financial Background good to have.

The pay range for this role is $120k - $130k per annum including any bonuses or variable pay. Hourly 65/hr

Job Summary

We are seeking a highly skilled Technology Program Manager to oversee the Data area within the Customer Experience (CX) Domain under the leadership of Arijit. The ideal candidate will have a strong background in program management, budgeting, and resource allocation, with a proven ability to represent the domain to senior leadership. Experience with AWS and Snowflake technology stacks is essential, along with a solid foundation in Scrum methodologies.

Responsibilities

  • Lead program management efforts for the entire CX Data domain, ensuring alignment with business objectives and strategic goals.
  • Manage budgeting and resource allocation to optimize project delivery and operational efficiency.
  • Facilitate intake processes from business stakeholders, assessing available bandwidth and prioritizing initiatives accordingly.
  • Act as a key representative for the domain in discussions with senior leadership, providing updates and insights on program status and challenges.
  • Utilize AWS and Snowflake technologies to drive data related projects and initiatives.
  • Serve as a Scrum Master, guiding teams in Agile practices and ensuring adherence to Scrum principles.
  • Create and deliver engaging presentations to communicate project progress, risks, and opportunities to stakeholders.

Mandatory Skills

  • Proven experience in program management within a technology focused environment.
  • Strong budgeting and resource management skills.
  • Experience in gathering and analyzing business requirements from a domain perspective.
  • Ability to effectively represent the domain to senior leadership.
  • Hands on experience with AWS Analytics.
  • Scrum Master certification or equivalent experience.
  • Exceptional presentation and communication skills.

Preferred Skills

  • Familiarity with Snowflake data warehousing solutions.
  • Experience in the Customer Experience (CX) domain.
  • Knowledge of Agile methodologies beyond Scrum.
  • Ability to work collaboratively in a cross functional team environment.

Qualifications

  • Bachelors degree in computer science, Information Technology, Business Administration, or a related field.
  • 2 5 years of relevant experience in program management, preferably in a technology or data focused role.
  • Proven track record of successful project delivery and stakeholder management.

If you are a motivated and experienced Technology Program Manager with a passion for data and customer experience, we encourage you to apply and join our dynamic team.

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