Lead Technical Program Manager

Lead Technical Program Manager would be responsible for the transition, delivery governance, and execution oversight of WSP Digital Products. The role would coordinate product onboarding, roadmap execution, cross-functional delivery planning, release readiness, operational readiness, and leadership reporting to ensure products move from MVP/transition state into stable, governed, and sustainable WSP-owned operations.

Product Transition & Portfolio Governance

• Lead transition planning and execution for current and future digital products entering the portfolio

• Create and maintain product transition roadmaps, milestone plans, dependency trackers, risk registers, and readiness checklists.

• Coordinate knowledge transfer, documentation readiness, operational handover, and ownership transition from partner or vendor teams.

• Establish a repeatable product onboarding approach for upcoming products in the pipeline.

Program Delivery & Execution Management

• Drive cross-functional planning across product, architecture, development, QA, DevOps, data, release, and support teams.

• Track delivery progress, scope, milestones, dependencies, RAID items, decisions, and action owners.

• Support sprint, release, transition, and stabilization planning across multiple product workstreams.

• Ensure delivery execution is aligned to product priorities, business outcomes, technical readiness, and operational constraints.

Stakeholder Management & Leadership Reporting

• Act as the primary coordination point between product owners, business stakeholders, engineering leads, architects, support teams, and leadership.

• Prepare concise leadership updates covering accomplishments, risks, blockers, decisions required, and upcoming milestones.

• Facilitate governance forums, steering reviews, transition checkpoints, and escalation discussions.

• Translate technical delivery status into clear business impact and decision-support information.

Operational Readiness & Continuous Improvement

• Ensure release readiness, support readiness, documentation readiness, monitoring readiness, and product handover closure.

• Support definition of product operating model, support model, escalation path, SLA/SLO expectations, and operational KPIs.

• Identify delivery bottlenecks, process gaps, transition risks, and improvement opportunities across product operations.

• Contribute to SOPs, governance playbooks, transition templates, and product operating standards.

Required Technical Skills

• Technical Program Management | Advanced — transition planning, roadmap tracking, milestone management, RAID governance, and cross-functional execution

• Product Delivery Governance | Advanced — product onboarding, ownership transition, release readiness, operational readiness, and decision tracking

• Agile / Product Delivery | Proficient — backlog awareness, sprint/release planning support, delivery tracking, and dependency management

• Stakeholder Communication | Advanced — leadership reporting, steering reviews, escalation management, and business/technology translation

• Cloud / SaaS Awareness | Proficient — enterprise digital products, integrations, DevOps, QA, support models, and SaaS operating considerations

• Risk & Dependency Management | Advanced — risk mitigation, assumption tracking, dependency resolution, and governance-based delivery control.

Required Experience

• Minimum 10 years of professional experience in technical program management, delivery management, product operations, or enterprise software delivery.

• Experience leading product transition, product onboarding, vendor-to-internal-team handover, or MVP-to-production stabilization programs.

• Proven ability to coordinate delivery across product, architecture, engineering, DevOps, QA, data, business, and support teams.

• Experience preparing senior leadership reports, steering committee updates, RAID logs, decision logs, and transition status packs.

• Strong understanding of Agile delivery, DevOps ways of working, release governance, and enterprise product operating models.

Preferred (Not Required)

• Experience working with enterprise SaaS, cloud-hosted products, digital platforms, or integration-heavy applications.

• Experience in engineering, environmental, consulting, infrastructure, or professional-services technology domains.

• Exposure to CAB, ITIL change/release governance, service transition, SOP creation, and operational readiness processes.

• Familiarity with Azure DevOps, Jira, Confluence, SharePoint, Power BI, or similar delivery governance tools.

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field.

• PMP, SAFe, Scrum Master, Agile, or ITIL certification is preferred but not mandatory.

BGV

• Employment with WSP India is subject to the successful completion of a background verification ("BGV") check conducted by a third-party agency appointed by WSP India.

• Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner.

WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.

With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally, in 550 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.

At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.

www.wsp.com

We are

• Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
• A collaborative team that thrives on challenges and unconventional thinking.
• A network of experts channeling our curiosity into creating solutions for complex issues.

Inspired by diversity, driven by inclusion, we work with passion and purpose.

Working with Us

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Our Hybrid Working Module

With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.

• Maximize collaboration.
• Maintain product quality and cultural integrity.
• Balance community, collaboration, opportunity, productivity, and efficiency.

Health, Safety and Wellbeing

Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.

Inclusivity and Diversity

WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.

Imagine a better future for you and a better future for us all.

Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.

With us, you can.
Apply today.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.