Elevate your career as a Senior Technical Support Engineer at Park Place Technologies, focusing on enterprise x86 infrastructure and private cloud services. You will be critical in troubleshooting and optimizing technical operations.
In this senior role, you will be responsible for supporting and administering enterprise-level x86 infrastructure and private cloud hosted services. You will also troubleshoot complex incidents and implement root cause analysis for continual service improvement. This position requires in-depth technical knowledge and operational support for managed services.
Key Responsibilities:
• Provide advanced support for infrastructure and private cloud services
• Troubleshoot and resolve complex service incidents
• Perform root cause analysis and implement solutions
• Support configuration, patching, upgrades, and migrations
• Maintain security, performance, and capacity of platforms
Requirements:
• Strong experience with enterprise x86 infrastructure
• Advanced skills in Windows Server and VMware
• Understanding of cloud infrastructure and security technologies
• Proficiency in PowerShell and automation scripting
• Bachelor's degree or equivalent experience preferred
Utilize your technical expertise to drive operational efficiency and automation initiatives at Park Place Technologies.
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