Greetings from IndusInd Bank!
We are currently hiring for Senior Technology Program Manager & Technology Program Managers
Location: Mumbai
Role Details
The Senior Technology Program Manager is responsible for driving medium to large-scale, cross-functional technology programs , ensuring alignment with business strategy, regulatory expectations, and enterprise architecture standards.
The role acts as a bridge between business leadership (EXCO) and engineering teams (Internal and external project stakeholders including tech partners) , enabling seamless execution, risk mitigation, and timely delivery of complex technology initiatives
Overall Job Description
1. Program Delivery & Execution
- Own end-to-end delivery of large, complex technology programs from initiation to production rollout.
- Drive planning, estimation, execution, and governance across multiple projects.
- Ensure delivery within timelines, budget, and quality benchmarks .
- Establish and track KPIs, milestones, and program health metrics .
2. Stakeholder & Governance Management
- Engage with senior stakeholders, including EXCO and business heads , to align priorities and provide visibility on program status.
- Lead governance forums, steering committees, and executive reviews.
- Drive structured reporting on progress, risks, and dependencies .
3. Technology Leadership & Strategy
- Contribute to technology roadmap and strategic initiatives aligned to enterprise goals.
- Ensure adherence to enterprise architecture, security, and compliance standards .
- Guide adoption of modern engineering practices (API-led, cloud, DevSecOps) .
4. Risk & Issue Management
- Proactively identify and manage risks, dependencies, and bottlenecks .
- Define mitigation plans and ensure timely resolution.
- Escalate critical risks with clear impact and resolution path.
5. Delivery Excellence & Process Improvement
- Drive adoption of Agile / Hybrid delivery models and best practices .
- Continuously enhance delivery frameworks, tools, and processes.
- Ensure effective SDLC governance, testing, and release management disciplines .
6. Financial & Resource Management
- Oversee program budgets, forecasts, and cost optimization.
- Align resource planning with program needs across internal teams and vendors.
- Track and report financial performance and variances.
7. Team Leadership & Capability Building
- Lead and mentor program managers, project managers, and engineering leads.
- Drive a high-performance, ownership-driven culture .
- Enable capability building across Agile, DevOps, and program governance.
Essential Skills
- 10+ years in leadership roles, with a proven track record of leading Programs across CX, UI/ UX, Digital LOS/ LMS, On-boarding, Payments functions.
Program & Delivery
- Strong program management expertise (PMP / Agile certifications preferred)
- Experience managing organization-wide, multi-stream programs
Technology
- Working knowledge of:
- APIs & Microservices
- Cloud platforms (AWS / Azure)
- DevSecOps / CI-CD pipelines
- Non-Functional Requirements and Capacity Sizing
- High Level Architecture
Governance & Risk
- Strong understanding of regulatory compliance and audit requirements
- Risk management and issue resolution capabilities
Stakeholder Management
- Ability to influence senior leadership and cross-functional teams
- Strong communication, negotiation, and presentation skills
Behavioral Competencies
- Ownership and accountability mindset
- Strong analytical and problem-solving orientation
- Ability to operate in a complex, fast-paced environment
Nice-to-Have
- Experience in large-scale transformation programs (API, digital, payments)
- Exposure to tools such as JIRA, Confluence, ServiceNow
- Experience handling regulators / audit interactions
EDUCATION & CERTIFICATION
Essential requirement: B.E/ MBA or Equivalent IT/ Masters qualifications
Preferred Certifications: PMP, Prince 2, Agile
WORK EXPERIENCE
Essential requirement: 8 to 20 years
Preferred:
- Preferably from Banking / BFSI Space
- Must be able to work under pressure and meet deadlines and handle multiple stakeholders
Desired Behavioral / Functional Traits
A) Behavioral Traits
- Takes accountability and always geared up for taking initiative as self-starter and self-led
- Credible and mature personality
- Effective influencing skills and concise communicator
B) Functional / Technical Traits :
Technical Skills Requirement:
- Strong understanding on one of the integration technologies IBM DataPower, Tibco, Mulesoft, etc.
- Project management tools – MS projects etc.
Interested candidates kindly share your updated resume on
Regards,
Team HR
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