Teller (Float)
The responsibility of the Teller (Float) is to conduct transactions with speed, accuracy and efficiency while meeting or exceeding service quality standards. Safeguard bank assets assigned to them. Contribute to the growth of the bank by promoting and cross selling bank products and services. Position involves floating, or traveling, to different branch locations as needed.
Essential duties and responsibilities include:
- Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
- Assists with proper scanning of bank documents and proof work.
- Exercises judgment when applying holds and making check cashing decisions.
- Cross trains to be available to open basic new consumer accounts.
- Adheres to work schedule. Must be flexible in availability for work schedule.
- Maintains positive, friendly and professional attitude and appearance.
- Lifts coin bags up to 50 lbs.
- Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
- Sets up, closes and balances teller station.
- Records sales of monetary instruments.
- Assists customers with inquiries in person or by telephone.
- Maintains neat and well stocked teller area.
- Cross sells bank products and services.
- Follows limits established for protection of customer accounts and bank safety and soundness.
- Adheres to bank policies and procedures.
- May be required to work an alternative location within the region or market.
- The ability to work in a constant state of alertness and in a safe manner.
- Completes required BSA/AML and other required compliance training as assigned.
- Performs any other related duties as required or assigned.
Education and experience: Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.
Communication skills: Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
Mathematical skills: Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
Critical thinking skills: Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
Required proficiencies:
- Employee must be available to float between work locations as needed.
- Must be flexible in availability for work schedule.
This position requires the use of a personal or business vehicle. Therefore, you will be subject to additional pre- and post-employment screenings as permitted by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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