Deliver 1st/2nd line support to Front Office users, including Portfolio Managers, Analysts, Traders and Business COO teams, resolving issues quickly to maintain business continuity.
Support Citadel’s proprietary equities-focused technology platform, covering position management, risk, research and P&L.
Partner closely with Front Office stakeholders to understand business requirements and coordinate with technology teams to deliver new functionality and enhancements.
Identify and automate repetitive processes and manual workflows, improving efficiency across both development and support teams.
Support application releases through deployment, checkout and QA testing, as well as providing user training and assisting with application adoption.
Perform start-of-day and intraday health checks, proactively monitor platform stability, and manage incidents through identification, escalation and remediation.
Work alongside Operations and Back Office teams to resolve issues relating to security setup, trade booking, corporate actions, pricing breaks and bookkeeping.
Act as a central point of contact between investment professionals and technology teams, ensuring clear communication, effective escalation and timely resolution of production issues.
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or continue with email
Support Citadel’s proprietary equities-focused technology platform, covering position management, risk, research and P&L.
Partner closely with Front Office stakeholders to understand business requirements and coordinate with technology teams to deliver new functionality and enhancements.
Identify and automate repetitive processes and manual workflows, improving efficiency across both development and support teams.
Support application releases through deployment, checkout and QA testing, as well as providing user training and assisting with application adoption.
Perform start-of-day and intraday health checks, proactively monitor platform stability, and manage incidents through identification, escalation and remediation.
Work alongside Operations and Back Office teams to resolve issues relating to security setup, trade booking, corporate actions, pricing breaks and bookkeeping.
Act as a central point of contact between investment professionals and technology teams, ensuring clear communication, effective escalation and timely resolution of production issues.
#J-18808-Ljbffr
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