Tuition Awards Program Processor

Location: Archdiocese of Angeles - Department of Catholic Education Foundation

Status: Non - Exempt, Full - Time (TEMP)

POSITION SUMMARY

Under the direction, management, and supervision of the Tuition Awards Program Manager, the seasonal tuition award application processor will perform application review processing, income assessment and/or data entry, and assist with the quality control, scanning and archiving of tuition award applications.

ESSENTIAL FUNCTIONS

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.

• Review and process tuition award applications for all program cycles (15,000 – 25,000 applications annually).
• Assesses income eligibility by reviewing all forms of income/revenue including tax returns, government aide, etc.
• Review and completely process a minimum of 100 applications daily
• Assists with special initiative tuition award program application process, as needed.
• Works directly with parents and schools on application process at school sites within the three counties of the Archdiocese of Los Angeles and/or via teleconference appointments.
• Assists with follow ups with principals to acquire all necessary documentation to correct or complete incomplete applications.
• Assists with quality control of all applications.
• Explains program policies and procedures to parents/guardians as they meet individually with families coming through the applications process.
• Explains to parents/guardians CEF’s eligibility guidelines and proof of income required for program funding.
• Data entry of applications.
• Assist with preparing and maintaining tuition award files (hard files and e-files).
• Assist the team with scanning applications and preparing for archiving.
• Assist with non-tuition-based programs, as needed.
• Assist with program-related mailings.
• Assist with logistics, setup and breakdown of all CEF On-site processing.
• Assists with CEF program-related events, CEF development/fundraising events, and/or new enrollment recruitment events, as needed.

MINIMUM QUALIFICATIONS

Education and Experience

Any combination of education and experience likely to provide the required knowledge, skills, and abilities needed to complete tasks effectively:

• Strong communications skills; Bi-lingual (English & Spanish) preferred.
• High school diploma or equivalent.
• Four+ years of work experience.
• Strong analytical and critical thinking skills.
• Strong organizational skills and the ability to meet deadlines & handle multiple tasks.
• Maintain a high level of accuracy, efficiency, and detailed orientated.
• Maintain a high level of confidentiality and display sensitivity to various situations and needs.
• Work with a team as well as independently.
• Mission driven with excellent customer service/people skills.

Knowledge, Skills, and Abilities

Knowledge of:

• Proficient in Windows, Office Suite and PC hardware support, teleconferencing.

Skills in:

• Data Entry.
• Filing Systems
• Critical thinking and analytical skills
• Communication and a team player; maintain effective working relationships.

Ability to:

• Drive to various on-site locations within the three counties of the Archdiocese of Los Angeles.
• Have Wi-Fi for technology or teleconferencing with families/schools, if needed.
• Work flexible hours day, afternoons and/or evenings.
• Work with the public (parents/guardians/foster parents, school staff and/or school principals).
• High level of confidentiality.
• Adapt to an environment that promotes teamwork and collaboration.
• Work independently with initiative.

Physical and Environmental Requirements

• Occasionally lift up to 20 pounds.
• Sit for sustained periods of time on a daily basis.
• Perform tasks requiring intermittent bending, stooping, and walking.
• Sustain frequent movement of the fingers, wrists, hands and arms.