HCLTech is a global technology company, home to more than 219,000 people across 60 countries, delivering industry‐leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG and Public Services.Team Culture:Our team is fast paced, fun, highly energetic, motivated and hardworking.
We expect our candidates to be integrated into our results‐driven and solution‐oriented culture from the get‐go.
Our team attains high‐quality results on challenging projects; the belief that outcomes are linked to one's effort rather than chance and the tendency to personally set challenging yet realistic goals.ResponsibilitiesExpertise knowledge in UCCE, ICM, Cisco IPT with 4+ years of relevant experienceExpertise in SIP protocol, SIP call flow and SIP troubleshootingImplementation experience and backgroundLead and Support Major Version upgrades and platform MigrationsUCCE end to end troubleshootingHands‐on experience in SQL QueriesCisco Dialer experience and troubleshootingEnd to end coordination with TAC and 3P vendorsIncident Management and Release Management experienceCisco ICM scripting knowledge (optional)Working model (office from day 1 / hybrid / remote): Office from day 1 (Secure Room)Working Shift: rotation shiftDirect Hiring, 100% payroll mode.SGMM Family premium coverage planSavings Fund 13% (Annual Capped $107, , monthlyExtendable Insurance, Dental, Vision & AutoVacation bonus 15%Permanent contract from day one12 days of vacation in the first year, increasing by 2 as dictated by law#J- *-Ljbffr
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