HCLTech is a global technology company, home to more than 219,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG and Public Services.
Team Culture:
Our team is fast paced, fun, highly energetic, motivated and hardworking. We expect our candidates to be integrated into our results-driven and solution-oriented culture from the get-go. Our team attains high-quality results on challenging projects; the belief that outcomes are linked to one's effort rather than chance and the tendency to personally set challenging yet realistic goals.
Responsibilities
Network Voice Administrator - ONSITE Rotation Shift
Expertise in SIP protocol, SIP call flow and SIP troubleshooting
Implementation experience and background
Lead and Support Major Version upgrades and platform Migrations
UCCE end to end troubleshooting
Hands-on experience in SQL Queries
Cisco Dialer experience and troubleshooting
End to end coordination with TAC and 3P vendors
Incident Management and Release Management experience
Cisco ICM scripting knowledge (optional)
Benefits
Pantry vouchers cap 10% ($ 3,439.40)
Life Insurance
Direct Hiring, 100% payroll mode.
SGMM Family premium coverage plan
Minor Medical Expense Insurance (Reimbursable)
Savings Fund 13% (Annual Capped $107,370) 4,473.74 monthly
Extendable Insurance, Dental, Vision & Auto
Christmas bonus 30 days
Vacation bonus 15%
Permanent contract from day one
12 days of vacation in the first year, increasing by 2 as dictated by law
Extra Days Off
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