Position Description:
We are seeking a skilled and proactive WordPress Developer & Website Support Specialist with 4+ years of experience in WordPress development, website administration, and production support. The ideal candidate will possess strong expertise in WordPress CMS, PHP development, website troubleshooting, analytics, and stakeholder management. This role requires a problem-solving mindset, excellent communication skills, and the ability to manage multiple priorities in a fast-paced support environment.
Your future duties and responsibilities:
• Manage and support WordPress websites and applications.
• Develop and troubleshoot WordPress themes, plugins, and PHP code.
• Monitor website performance, security, and uptime.
• Resolve website, application, and database issues.
• Manage website content, publishing workflows, and user access.
• Use Google Analytics and Search Console to track website performance and suggest improvements.
• Implement security updates, backups, and vulnerability fixes.
• Coordinate with hosting providers, vendors, and internal teams.
• Support production websites and ensure smooth deployments.
• Communicate effectively with stakeholders and handle multiple support requests.
Required qualifications to be successful in this role:
Must-Have Skills:
• Strong experience with WordPress CMS administration and support.
• Proficiency in PHP development and troubleshooting.
• Experience with HTML5, CSS3, JavaScript, and jQuery.
• Knowledge of WordPress themes, plugins, and custom development.
• Experience with MySQL database queries and troubleshooting.
• Familiarity with website hosting environments and web servers.
• Experience with security vulnerability remediation and compliance.
Content Management Systems
• Strong understanding of Content Management Systems (CMS).
• Experience managing website content, publishing workflows, and user permissions.
Analytics Skills (Mandatory)
• Experience with web analytics tools such as Google Analytics, Google Search Console, or similar platforms.
• Ability to analyze website performance and provide actionable recommendations.
• Strong problem solving and analytical skills.
Soft Skills
• Excellent communication and stakeholder management skills.
• Strong vendor coordination experience.
• Ability to manage multiple priorities in a support environment.
• Strong analytical and troubleshooting mindset.
• Self-motivated with a proactive approach to problem solving.
Good-to-Have Skills:
• Knowledge of .NET technologies such as ASP.NET, C#, and MVC.
• Experience with cloud hosting platforms and CDN technologies.
• Understanding SEO best practices and website optimization techniques.
• Knowledge of website security frameworks and vulnerability management.
• Experience using source control systems such as Git.
#LI-SP40
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Skills:
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