Work Based Learning Program - Data Center Technician (Huesca)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS integral infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Job Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Performing server upgrades, rebuilds, scheduled works as required.
• Working to meet SLAs against assigned trouble tickets via a directed workflow.
• Being first line touch point for hardware troubleshooting and technical issues.
• Identifying and help create process improvements relevant to the data center environment. xhfqzwm
• Successfully completing the 12-month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestones.

Physical Requirements

• Regularly lift and/or move up to 40 pounds;
  and participate in group lifts for 41+ pounds
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Tolerance for working in non-climate-controlled environments with temperature fluctuations

A Day in the Life

• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting

Basic Qualifications

• High school or equivalent diploma
• Are 18 years of age or older
• Must be currently based in Spain with the right to work

Preferred Qualifications

• Knowledge of computer hardware components and operating systems

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