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Description About WAI Since 1978, WAI has grown from an entrepreneurial start-up into a global aftermarket leader headquartered in South Florida. Nearly five decades of product knowledge, customer trust, and operational scale now support an ambitious
Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.
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