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Title: Technical Project Manager Location: Houston, TX (Onsite) Key Responsibilities Understand requirements for inbound/outbound calling, IVR, ACD, skills-based routing, call queues, transfers, conferencing, voicemail, and call recording. Partner with engineering and telecom teams on SIP, SIP
JD for Voice SME / Developer Location: Houston, TX (Onsite) Key Responsibilities Design and develop IVR call flows for inbound and outbound customer journeys. Develop and deploy AI-powered Voice Bots for customer self-service and automated calling.
Title: Technical Project Manager Location: Houston, TX (Onsite) - $60/hr CTC Key Responsibilities Understand requirements for inbound/outbound calling, IVR, ACD, skills-based routing, call queues, transfers, conferencing, voicemail, and call recording. Partner with engineering and telecom teams