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Key Responsibilities Coach and model service excellence through accurate and high quality picking, staging, and order validation. Respond to customer and associate questions, resolve issues, and escalate when needed. Balance service, administrative, and maintenance tasks with
• Audit legal invoices across all AHS-appointed law firms ($10M annual spend) to ensure accuracy, compliance with billing guidelines, adherence to approved rates, and alignment with budget expectations. • Validate rate structures for attorneys and staff with
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