Vice President of Operations (VP, Operations) The Vice President of Operations will lead and scale operational strategy for a high-growth POS software company powered by cloud infrastructure (AWS) and AI-driven capabilities. This role is responsible for
Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.