Requisition Summary This position is responsible for monitoring mainframe batch processes and taking corrective action as required. The analyst conducts diagnostic troubleshooting, creates Incident Reports for next-level support and tracks incidents to ensure remediation and prevention
Service Engineers work in partnership with developers, testers, and program managers, (typically early in the development process) to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers. Their technical skills