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The Deskside support member should have strong technical knowledge and hands–on experience on below technologies: * Basic network configuration and troubleshooting (static IP, DHCP, DNS) * Microsoft 365 Support * Print and File share services * Hardware Break‑fix/Replacement
The Helpdesk Specialist addresses problems, installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements. JOB DUTIES * Knowledge of Microsoft Windows 7 and Windows 10 operating systems as provided bythe DoD Secure
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