Job duties will include: Complete ELR onboarding using HL7 2.5.1 standards Provide input on and manage various production monitoring tasks including alerts, dashboard development and maintenance, and issue identification. Complete investigation of ELR processing issues independently
Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.