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Job Title The Business System Analyst reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Leads analysis and solution definition. Understands the business issues and data challenges of the organization.
Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.
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