SUMMARY: Provide engineering/technical support to the group and administrative leadership support to the manager or director. Incumbents will have direct reports that include engineers and designers. Role will include both billable client work (project work) and
SUMMARY: Provide engineering/technical support to the group and administrative leadership support to operational supervision. Incumbents will have direct reports that include engineers and designers. Role will include both billable client work (project work) and leadership responsibilities.
Essential Duties and Responsibilities: - Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations. - Develop and maintain technical integrations between solutions and Maximus technologies such as